What are the responsibilities and job description for the Territory Manager position at JetRide?
ONLY LOCAL CANDIDATES TO THE ST. AUGUSTINE/JACKSONVILLE AREA WILL BE CONSIDERED
JetRide is looking for high-performing Territory Managers to lead and oversee the operations of our boat clubs in key Florida markets. This role is designed for experienced operational leaders, who thrive in multi-location environments and have a passion for delivering exceptional member experiences.
Territory Managers are responsible for the full scope of boat club operations within their assigned market, including employee leadership, compliance, cost control, member satisfaction, and fleet readiness. These are hands-on leadership positions that require a proactive mindset, attention to detail, and strong decision-making abilities.
Key Responsibilities:
- Lead and manage day-to-day dock operations across multiple locations within assigned territory
- Travel regularly within the territory to provide on-site leadership and operational oversight
- Conduct monthly travel outside of territory for leadership meetings, training, and support initiatives
- Build a culture of accountability, professionalism, and service across all club locations
- Recruit, hire, train, and manage dock-level staff and managers
- Ensure consistent and positive member experiences through high CSAT and NPS scores
- Implement and enforce all Standard Operating Procedures (SOPs) across territory
- Approve payroll, staffing schedules, and manage employee performance
- Oversee lease and insurance agreement compliance and site documentation
- Perform and coordinate routine vessel maintenance and fueling operations
- Manage vendor relationships to ensure quality and timely service delivery
- Conduct regular audits to ensure safety, cleanliness, and compliance standards are upheld
- Identify inefficiencies, reduce operating costs, and continuously improve processes
- Collaborate with Regional and HQ leadership on budgeting, reporting, and strategy
Qualifications:
3–5 years of leadership experience managing multiple locations or districts
Proven ability to lead teams, optimize operations, and manage customer-facing environments
Strong time management and communication skills
Detail-oriented with a mindset for process improvement and cost reduction
Familiarity with boats, marinas, or the recreational marine industry is a plus
Able to travel weekly within the assigned region and at least once per month outside the region
Perks & Benefits:
Competitive base salary performance-based bonus
Competitive benefits package (medical, dental, vision, PTO, and 401k)
Travel and Mileage reimbursement
Company-paid JetRide membership boating privileges across the network
Fast-track leadership development in a rapidly growing company
If you're a strategic and operational leader ready to make waves in the recreational boating world, we’d love to connect.
