Cashroom Manager

Position Title: Cash Room Manager

Department: Cash Room

Supervisor: Assistant Branch Manager

FLSA: Non-exempt

Position Summary:

Works closely with Assistant Branch Manager and Branch Manager to ensure efficient operation of the Cash Room. Responsible for maintaining accurate records of Cash Room related transactions. Follows-up and maintains managers aware of discrepancies, debits, and bad checks. Responsible for distribution of cash when registers are opened and collection when closed.

Essential Functions:

• Ensures friendly, efficient and professional customer service.
• Ensures compliance with established policies and procedures.
• Ensures Cash Room and key box are locked at all times and money is kept secured at all times.
• Maintains records of monetary transactions such as safe counts, toll vouchers, coupons, returned checks, coin orders, petty cash, IOUs and key inventory.
• Ensures each business day is properly closed and balanced
• Follows proper procedure for armored car pick-ups.
• Enters data such as returned check fee into proprietary software
• Reviews bank website on a daily basis in order to review bad checks and debits (cash or check shortages)
• Reviews weekly e-mails from bank concerning credit inquiries.
• Cashes out cashiers at end of each shift, maintains records of discrepancies and issues corrective consultations for discrepancies above policy tolerance.
• Maintains employee break sheets.

Other Responsibilities:

• Performs other work-related duties as required and assigned.

Education, Experience and Skills Required:

• Minimum 2 years similar experience
• Ability to effectively present information and respond to questions from managers, employees, and customers
• Ability to calculate figures, and amounts such as discounts, interest, and proportions.
• Effective oral and written communication skills.
• Commitment to company values and strong customer orientation.

Work Environment:

• For the most part the ambient temperature will be moderate.
• The work is performed sitting, standing and walking – must be able to sit, stand or walk for up to 4 hours without a break
• Pace is job-set, meaning the pace varies depending on the customers’ activities.
• There will be industrial vehicles (forklifts, Hilo) moving material throughout the warehouse.