Floor manager

Position Title : Floor Manager

Department : Floor

Supervisor : Assistant Branch Manager / Branch Manager

FLSA : Exempt

Position Summary :

Responsible for receiving product and ensures that aisles are stocked, labeled, clean and delivered product is packed out, and proper customer service is provided.

Essential Functions :

• Ensure proper customer service and works to develop relationships with large customers.
• Supervises and works alongside Assistant Floor Manager, Floor Supervisors and Stockers to assure that shelves are stocked and merchandise is rotated.
• Develops schedules, monitors performance and recommends the proper discipline as appropriate.
• Trains employees in job responsibilities and safe operating procedures
• Interviews candidates and recommends for hires.
• Ensures that employees are performing the proper inspections to meet HACCP regulations as well as conducting periodic HACCP audits.
• Reviews inventory for product rotation on a daily basis to prevent shrinkage and damages.
• Ensures that shelf pricing is correct and reflects the most recent pricing and market conditions.
• Supervises the receiving of products and ensures that the proper paperwork is completed.
• Maintains accurate computer inventory levels by having physical inventories performed on a regular basis and adjustments made.
• Supervises the ordering of products from vendors on a regular basis to assure we have competitive pricing and minimal shrink due to spoilage and not have too much inventory on hand.
• Coordinates that the pallets stored in the racks have the proper block and date tags.
• Follows program to maintain the cleanliness of the area by a regular maintenance schedule of scrubbing, and pulling out pallets and cleaning underneath.
• Insures that excess inventory not slotted on floor is stacked in overhead racks in close proximity to where it is sold or stored in freezers / refrigerators.
• Assures that trash is removed from floor and properly handled.
• Makes sure that low stock / out of stock information is communicated to the Inventory Controller after carefully checking the system and rack for product.
• Ensures that all signage is correct and that the flyers’ prices are reflected on the product.
• Coordinates proper merchandising of aisles (logical adjacencies, proper holding power, space allocation) and creatively merchandises and sets up impulse areas for merchandising.
• Performs additional duties, responsibilities and projects as assigned.
• Performs weekly self audits on the perishable department.
• Works different schedules as required. May be required to start before store opening and / or start later in order to close store and prepare for next business day.

Other Responsibilities :

Performs other work-related duties as required and assigned.

Education, Experience and Skills Required :

• Bachelor’s Degree, OR
• High School Diploma or GED with at least 4 years experience in customer service, OR
• Any appropriate combination of education and experience.
• Ability to read, analyze and interpret general business periodicals, professional journals, and technical procedures.
• Ability to effectively present information and respond to questions from managers, clients, and general public
• Ability to calculate figures, and amounts such as discounts, interest, proportions, percentages, area, mass and volume.
• High level of interpersonal skills to handle sensitive and confidential situation and documentation.
• Commitment to company values and strong customer orientation.
• Computer Literacy

Physical Requirements :

• Lift / Carry Abilities (measured for maximum or average load)
• Lift 50 lbs
• Carry strength (50’ or less) 50 lbs
• Frequent lift / carry (>

12x / hour) 50 lbs

Constant lift / carry (>

30x / hr) 20 lbs

• Push / Pull 500lbs
• Physical Aptitudes (rated based on level of skill involved)
• Agility / dynamic balance 80-100%
• Finger dexterity 80-100%
• Manual dexterity 80 100%
• Posture Tolerance (rated based on frequency or time involved)
• Stand / walk constantly
• Reach above shoulder level occasionally
• Twist / turn head constantly
• Bend over / stoop occasionally
• Climb steps / ladder occasionally
• Kneel / squat - occasionally

Work Environment :

• Requires frequent exposure to cold temperatures
• Equipment in motion (forklifts, electric pallet jacks, scooters)

Last updated : 2024-11-20