What are the responsibilities and job description for the Lead Success Coach position at JEVS Human Services?
The Lead Success Coach serves as the primary point of contact for prospective students, guides students through the recruitment process, orients students to training, monitors progress on academic goals, responds to individual learning needs, communicates with academic partners, and removes barriers in the way of success during the program. Coach must have an unwavering belief in the ability of all participants to succeed and be able to support a growth mindset approach in all one-on-one coaching and group engagements.
This role is with JEVS EduConnect.
Job Duties:
- Recruits, enrolls and onboards students.
- Conducts data entry associated with enrollment
- Liaises with course instructor, funders, and externship sites to assess student progress, and coach students as necessary to improve
- Implements and monitors education plans to aid in the successful achievement of client education goals
Supports Director with Externship Coordination: communication with externship site, communication to students, collection of documents, ensuring supportive services available, matching students to placement site, workplace coaching, and more
Provide excellent customer service for students
What you bring to the table:
- Bachelor's degree in education, social work, or related field preferred
- 3-5 years experience working with individuals related to personal and professional goal setting
- Excellent computer and organizational skills and willingness to be part of a team
- Knowledge of or willingness to learn about Philadelphia's workforce needs, certification courses and requirements for credentialing opportunities
- Must have reliable transportation
- Flexible workweek hours required: some early evening and weekend work required
- Ability and desire to attend in-person classes, coaching sessions, events, as needed.
What’s in it for you:
- 401(k), with company match
- Tuition assistance: Available to all employees with at least one year of service, for those enrolled in job-related, accredited, degree or certificate level courses
- Health, Dental, and Vision coverage
- Ample paid vacation and sick time
- 10-12 paid holidays per year
- Pre-tax commuter benefits
- Continuing education, professional development opportunities, retreats, and training
- Annual holiday party and office outings
- Wellness workshops and activities and access to the Employee Assistance Program
- Dress-down Fridays
- Employee referral bonus
- Reimbursement of eligible mileage and travel expenses
The base pay for this position ranges from $51,500 to $60,000 and will vary based on factors such as skills and experience. Base pay is one part of the Total Compensation that JEVS Human Services provides to recognize employees for their work. JEVS provides competitive Benefits; we believe that benefits should support you at work and at home. Please visit the benefits page of our careers site for more details.
At JEVS, we are committed to ensuring all our employees feel included, valued, appreciated and free to be who they are at work. We cultivate a culture where differences are valued, and we are putting resources and attention towards improving employee engagement, retention, and promotion of our talented staff.
Diversity, inclusion, and equity are core principles that guide how we cultivate leaders, build our teams, and create an environment that is the right fit for JEVS Human Services’ employees, our community partners, and the individuals we serve.
For more information about what it’s like to be a part of the JEVS team, visit our careers page at https://www.jevshumanservices.org/careers/
Qualified individuals with disabilities are encouraged to apply; reasonable accommodations will be provided. Please contact your recruiter if you are in need of an accommodation during the interview process.
JEVS Human Services is committed to ensuring equal employment opportunities. The Agency will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person’s gender, gender identity, age, race, color, religion, creed, sexual preference or orientation, marital status, national origin, ancestry, citizenship, military status, veteran status, disability, or membership in any other protected group. Qualified individuals with disabilities are encouraged to apply; reasonable accommodations will be provided.
Salary : $51,500 - $60,000
