What are the responsibilities and job description for the Product Manager position at Jewelers Mutual Group?
Summary
As the Product Manager, Developer Relations (DevRel), you will lead the strategy, execution, and adoption of technical partner integrations that drive business growth for Jewelers Mutual. This role is focused on enabling third-party developers, agencies, and partners to seamlessly integrate with JM's products via auction platforms, marketplaces, and e-commerce carts.
You will oversee our public APIs, the development of SDKs, embeddable widgets, and the creation of developer-facing documentation and resources. You'll work closely with strategic partners, engineers, product designers, and business teams to accelerate integration adoption and unlock new growth opportunities.
In this foundational role, you'll shape the development of the DevRel function at JM, ensuring integrations are easy to adopt, well-supported, and deliver measurable business impact. This is a unique opportunity to influence how we engage with developers and partners at scale while focusing on long-term goals that grow JM's platform ecosystem.
WHY Jewelers Mutual We are a financially secure, exceptionally positioned, and intellectually curious company driven by our core values of Agility, Accountability and Relevancy! We continue to raise the tide of the jewelry industry we've served since 1913 through our innovative people, our unyielding customer commitment, and evolution of our products and services to be the most trusted advisor to all we serve.With a generous benefits package, office locations throughout the United States, and a mantra of "making your mark today", consider evolving your career and shining bright with Jewelers Mutual Group!
About the DevRel Team
The Developer Relations (DevRel) Squad is a new team within Jewelers Mutual, focused on making integrations easier and more valuable for our partners. We ensure that third-party developers-whether they're from an auction platform, jewelry marketplace, ecommerce agency, or software provider-have the right tools, APIs, and support to build successful integrations with Jewelers Mutual.
This team plays a key role in driving adoption and business growth by enabling seamless integrations, improving the developer experience, and ensuring that external partners can easily connect to our ecosystem.
Essential Duties and Responsibilities - Other duties may be assigned.
- Define Product Strategy : Lead the strategy, vision, and roadmap for third-party integrations, ensuring alignment with business objectives and partner needs. Collaborate with engineers, product designers, and stakeholders to communicate and execute integration priorities.
- Manage Product Development : Oversee the product development lifecycle from discovery to launch, ensuring that integrations (such as with Auctions platforms , marketplaces , and e-commerce carts ) are well-defined, tested, and successfully implemented.
- Prioritize Features & Improvements : Evaluate trade-offs and prioritize integration initiatives based on user feedback, business impact, and data insights, with a focus on increasing successful third-party integrations. This includes enhancements like the developer portal to centralize API documentation and streamline onboarding.
- Drive Adoption : Make it easier for partners , agencies , and third-party developers to integrate with Jewelers Mutual's products, driving adoption and creating seamless integration experiences.
- Collaborate Cross-Functionally : Work closely with engineering, design, and platform teams to ensure smooth execution and alignment on integration projects. Ensure that all technical aspects, including public APIs , SDK development , and embeddable solutions, meet developer needs.
- Conduct Research & Gather Insights : Gather feedback from partners and developers to identify integration opportunities and areas for improvement. Leverage this information to refine integration offerings and prioritize high-impact features.
- Monitor Product Performance & Define Success Metrics : Use analytics and KPIs to track integration performance and adoption rates, defining success metrics that focus on increasing the number of successful third-party integrations. Make data-driven decisions to improve integration offerings and drive platform success.
- Enhance User Experience : Collaborate with designers to ensure that integrations are seamless and improve the developer experience. Focus on creating comprehensive public APIs , sample code , and other resources to ensure smooth onboarding for developers.
Qualifications
What We Offer
