What are the responsibilities and job description for the Front Desk Dental Receptionist position at Jewell Dental?
Overview
We are seeking a dedicated and professional Front Desk Receptionist to join our team. This role is pivotal in ensuring a welcoming and efficient environment for our patients and visitors. The ideal candidate will possess strong customer service skills, experience in a medical office setting, and the ability to manage multiple tasks effectively. Bilingual candidates are encouraged to apply as we value diverse communication abilities.
Responsibilities
- Greet and assist patients and visitors upon arrival, ensuring a friendly and professional atmosphere.
- Manage medical scheduling, including appointment confirmations, cancellations, and rescheduling as necessary.
- Maintain patient records in compliance with HIPAA regulations, ensuring confidentiality and accuracy of information.
- Handle incoming calls, directing inquiries to appropriate staff members or departments efficiently.
- Assist with administrative tasks such as filing, data entry, and managing office supplies.
- Collaborate with medical staff to ensure smooth operations within the office.
- Provide support for medical coding processes when required, ensuring accurate billing information is recorded.
- Address patient concerns with empathy and professionalism, enhancing overall customer service experience.
Experience
- Previous experience in a hospital or medical office setting is preferred.
- Familiarity with medical scheduling software and coding practices is a plus.
- Strong administrative skills with attention to detail in managing office tasks.
- Excellent customer service skills with the ability to communicate effectively with patients from diverse backgrounds.
- Knowledge of HIPAA regulations is essential for maintaining patient confidentiality.
- Bilingual abilities are highly desirable to better serve our community.
Join us in making a difference in patient care through exceptional front desk support!
Job Type: Part-time
Pay: $15.00 - $17.00 per hour
Schedule:
- Monday to Friday
Work Location: In person
Salary : $15 - $17