1660A | Asst Residence Manager

Make a bigger difference

At The Jewish Board, we don’t just make a difference – we make a bigger difference as we serve 45,000 New Yorkers every year. Join our dedicated team that’s been helping communities across New York City for almost 150 years and see just how big of a difference you can make.

Reasons you’ll love working with us:

• If you have a particular age range or population you’re interested in working with, you can find your niche here. Our clients and staff are as diverse as the city we work in, and include people of all cultures, religions, races, gender expressions, and sexual orientations.
• We’re committed to supporting your career development by encouraging mobility and advancement across different program types and jobs.
• With 70 locations throughout the five boroughs, you can work close to where you live.
• 15 vacation time and generous paid holidays will help you achieve a healthy work/life balance.
• We offer an excellent benefits package with affordable, high-quality health and dental insurance with low co-pays.
• You’ll receive ongoing support through high-quality supervision, specialized trainings from our Continuing Education team, and an education benefit.
  
  

POSITION OVERVIEW:

The Assistant Residence Manager responsible for the supervision and guidance of all Direct Support staff (case assistants), ensuring that proper coverage is maintained and that appropriate training is provided. As an integral part of the clinical team, the Assistance Residence Manager will ensure that all necessary therapeutic interventions determined by the clinical team are carried out, ensure the safe operation of the facility, and assist in maximizing the functioning of disable adults in order prevent hospitalizations.

KEY ESSENTIAL FUNCTIONS:

• Directly supervise and provide supervision for all Direct Support Professionals (DSP).
• Ensure appropriate coverage for shifts.
• Prepare weekly staff schedules and ensure facility is adequately staff on all shifts.
• Track Staff Attendance and uphold agency policy and procedures regarding time and attendance.
• Weekly group or one to one supervision with direct reports.
• Attend weekly supervision with Program Director
• Provide training to Milieu staff as needed.
• Provide crisis intervention services as needed
• Plan with administrative staff, the objectives and scope of the department
• Monitors Inventory
• Ensures that monthly Fire Drills are completed and documented
• Supervises apartment/facility inspections to ensure that all safety and sanitary conditions are maintained.
• Ensure that the residents understand the rules and regulations of the facility in which they are housed.
• Monitors and ensures that security is maintained within the facility.
• Monitors the daily log to ensure compliance
• Participates in regular staff meetings and training
• Completes regular and timely documentation of all client interactions, including informational notes; completes incident reports as appropriate.
• Other duties as assigned.
  
  

Team Process

• Participates in regular staff meetings and trainings. May be asked to travel to some off-site meetings and trainings.
• Participates in planning and execution of special and holiday events.
  
  

Documentation

• Completes regular and timely documentation of all resident interactions, including progress and informational notes.
• Complete/Files incident reports as appropriate.
• Facilitates roommate meetings.
• Ensure Fire Drills are complete document to upload in the system
• Other duties as assigned.
  
  

CORE COMPETENCIES:

• Excellent client engagement skills
• Strong verbal and written communication skills
• Attention to detail
• Ability to work independently as well as with a team
• Ability to travel to visit clients in apartments or to escort clients.
• Valid driver’s license and willingness to drive agency van preferred.
  
  

EDUCATION/TRAINING REQUIRED:

• BA in related discipline required.
• HS diploma/HSE required and at least three years of experience in a Residential Domestic Violence Program preferred
  
  

EXPERIENCE REQUIRED / LANGUAGE PREFERENCE:

• Willingness to work with a population who have survived the trauma of Domestic Violence population, many with experiences of homelessness, mental illness and substance use.
• Compassion and respect for vulnerable individuals.
• Patience and understanding for the sometimes slow process of stabilization and recovery.
  
  

COMPUTER SKILLS REQUIRED:

• Strong computer skills, particularly in Microsoft Word and Excel
• Technologically competent in handling of administrative practices
  
  

We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, alienage, citizenship status, age, disability, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

This applies with respect to recruiting, hiring, placement, promotion, transfer, training, compensation, termination, assignments, benefits, employee activities, access to facilities and programs, and all other terms and condition of employment as well as general treatment during employment.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of qualified employees with disabilities, without regard to any protected classifications, unless the accommodation would impose an undue hardship on the operation of our business. Any employees who need assistance to perform their job duties because of a physical or mental condition should contact human resources.

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