Contract Case Manager

Job Type ContractDescriptionJewish Family & Career Services of Atlanta (JF&CS) offers best-in-class, person-centered programs and resources to transform lives. Building on our 125-year history, we are here to help individuals and families of all faiths live to their full potential. Guided by Jewish values, we are a welcoming community , and our experienced professionals bring integrity and compassion to their work in the fields of aging and older adults, career counseling, dentistry, mental health, intellectual and developmental disabilities, and need-based support services. We serve thousands of individuals annually regardless of age, race, religion, national origin or ability to pay .Working at JF&CS : At JF&CS, we hold these values close to our heart : Commitment and integrity, compassion and respect, innovation and collaboration, professionalism, and responsiveness to diverse needs. Guided by Jewish values, and voted a Top Workplace for 2022 by the Atlanta Journal-Constitution, we are a welcoming community of professionals passionate about making a difference in the community. For testimonials from staff on what it's like being part of the JF&CS family, you can visit our Careers page .Benefits : Up to 20 days paid time off per yearPaid holidaysHealth, Vision, Dental Insurance401(k) savings plan with employer matchingPaid Parental LeaveJF&CS is now seeking a full time Contract Case Manager with end date of 06 / 30 / 2025 .PURPOSE : Jewish Family & Career Services (JF&CS) is seeking a Contract Case Manager to provide case management services to low-income individuals of all ages at risk of homelessness. The Case Manager will assess client needs, develop care plans, coordinate services, and ensure compliance with funding and agency requirements. This role requires experience with HMIS (Homeless Management Information System), strong collaboration skills, and knowledge of community resources. ESSENTIAL DUTIES AND RESPONSIBILITIES : Client Assessment & Case ManagementConduct comprehensive client assessments, including cognitive, physical, social, economic, and emotional functionality, to determine service eligibility.Perform home visits to interview and observe clients in their home environment.Develop, implement, review, and update individualized care plans in collaboration with clients, families, and support networks.Monitor client progress, evaluate service effectiveness, and ensure adherence to federal, state, and agency policies regarding eligibility, reassessment, and monitoring.Provide ongoing case management support, including for clients receiving financial assistance.Service Coordination & Resource NavigationFacilitate access to essential services such as transportation, housing, home care, food assistance, and social programs.Assist clients with benefits eligibility review, enrollment, and recertification for programs including Medicare, Medicaid, LIHEAP, SNAP, and housing assistance.Coordinate services with external providers to secure necessary support for clients.Compliance, Reporting & DocumentationMaintain and update all client records in HMIS and Salesforce in a timely and accurate manner.Ensure all documentation, including consents, assessments, client goals, progress notes, and discharge / care transition summaries, is compliant with CARF accreditation standards and funding requirements.Track and report financial assistance disbursed through grants or contracts.Assist in collecting data and preparing reports for grant proposals and program evaluation.Community Outreach & Professional DevelopmentConduct outreach to referral sources and community partners to promote case management services and other services at JF&CS.Participate in staff meetings, supervision sessions, and required trainings.Qualifications & Skills : Bachelor's degree in social work, human services, or a related field (Master's degree preferred).Minimum of 2 years of case management experience, preferably working with low-income or at-risk populations.Experience with HMIS (Homeless Management Information System) is required.Strong knowledge of public benefits, housing assistance programs, and social services.Proficiency with Salesforce (or ability to learn quickly).Ability to conduct home visits and work independently in the community.Excellent organizational, communication, and problem-solving skills.Understanding of CARF regulations and experience working within grant-funded programs is a plus.Contract Terms : This is a contract position up to 35 hours / week with specific deliverables tied to grant funding through June 2025 with the possibility of extension based on funding availability.Must have reliable transportation for home visits and community outreach. RequirementsMINIMUM REQUIREMENTS : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The ideal candidate must demonstrate : Client-centered values and a strong commitment to enhancing the well-being of individuals and families through effective case management.Extensive knowledge and experience working with individuals of all ages, including those with mental health conditions and other complex needs.In-depth understanding of community resources and public assistance programs, including : Medicaid applications / enrollment Medicaid hearing assistance and annual reviews Housing assistance and other social services Strong advocacy skills with the ability to navigate and secure entitlement programs and community resources for clients.Excellent teamwork and collaboration skills, with the ability to communicate effectively, work well with others, and take responsibility for assigned tasks.Strong goal setting and planning abilities to help clients achieve meaningful outcomes.Exceptional communication skills, including proficiency in English and the ability to convey complex information clearly.Effective time management skills, with the ability to prioritize tasks, maintain professional boundaries, and respond to crises appropriately.Access to a personal vehicle for client visits and community outreach.Experience with HMIS (Homeless Management Information System).Flexibility to perform additional duties as assigned to support the program's success.PHYSICAL DEMANDS : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to sit, stand, walk and drive. The employee frequently is required to use hands to finger, handle, or feel objects, tools, or controls and talk or hear, and may be required to reach with hands and arms.The employee must occasionally lift and / or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT : The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The noise level in the work environment may vary with the situation.EDUCATION and / or EXPERIENCE : Master's degree in social work or other area of human service preferred, with at least 2 years related experience working with low-income individuals at risk of homelessness, as well as strong knowledge of community resources. Knowledge of local resources, a plus.Candidates who are selected for employment must successfully complete a pre-employment background screening as well as a pre-employment drug screening. Employment will be contingent upon the satisfactory completion of both the background check and the drug screening. Additionally, if applicable, tuberculosis testing (TB) and fingerprinting may also be required.JF&CS is an equal opportunity employer, committed to providing a workplace free from harassment and discrimination. We embrace our employees' unique qualities, which fuel interest, innovation, and business success. As an EEO employer, JF&CS will engage in interactive dialogue regarding any accommodation requested based on medical or religious considerations.