Volunteer Engagement Coordinator

Jewish Family & Career Services of Atlanta (JF&CS) offers best-in-class, person-centered programs and resources to transform lives. Building on our 125-year history, we are here to help individuals and families of all faiths live to their full potential. Guided by Jewish values, we are a welcoming community, and our experienced professionals bring integrity and compassion to their work in the fields of aging and older adults, career counseling, dentistry, mental health, intellectual and developmental disabilities, and need-based support services. We serve thousands of individuals annually regardless of age, race, religion, national origin or ability to pay.

Working at JF&CS:

At JF&CS, we hold these values close to our heart: Commitment and integrity, compassion and respect, innovation and collaboration, professionalism, and responsiveness to diverse needs. Guided by Jewish values, and voted a Top Workplace for 2022 by the Atlanta Journal-Constitution, we are a welcoming community of professionals passionate about making a difference in the community. For testimonials from staff on what it’s like being part of the JF&CS family, you can visit our Careers page.

Benefits:

• Up to 20 days paid time off per year
• Paid holidays
• Health, Vision, Dental Insurance
• 401(k) savings plan with employer matching
• Paid Parental Leave

JF&CS is now seeking a full-time Volunteer Engagement Coordinator.

PURPOSE:

The Volunteer Engagement Coordinator is responsible for the programmatic and administrative operations of the volunteer engagement function at JF&CS. The Coordinator will report to the Volunteer Engagement Manager in helping to manage agency volunteers and volunteer related events.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Volunteers

• Help administer the agency’s volunteer program in alignment with the agency and Volunteer team’s strategic plans.
• Recruit, onboard, and screen new volunteers in accordance with program requirements and agency standards.
• Work with the Volunteer Engagement Manager and Program Managers to match volunteers with appropriate opportunities based on their skill sets and interests.
• Assess program needs on an ongoing basis and utilize recruitment strategies and timely communications to fulfill staff volunteer requests.
• Maintain the volunteer database, Golden, to ensure volunteer records are accurate and assess how we can utilize the platform to develop more efficient processes.
• Provide ongoing staff and volunteer training and reminders in Golden to increase usership.
• Collaborate with program staff to develop training and educational materials for volunteers and community stakeholders serving the agency.
• Develop positive relationships with volunteers that increase engagement, appreciation, and longevity.
• Use Mailchimp, JotForm, and Canva to develop volunteer emails, other communications, and registration forms in collaboration with Marketing.
• Provide programmatic & logistical support for volunteer activities and events including family, young professional, Kay Family Leadership Series, holiday financial assistance, and other volunteer initiatives.
• Collaboratively plan Volunteer Appreciation Month activities and identify recognition strategies with the Volunteer Engagement Manager.
• Attend and take minutes for various Volunteer Engagement or committee meetings.
• Collect and track monthly volunteer engagement data for reporting purposes.
• Assist with the Volunteer Engagement team’s monthly expense reports by organizing and uploading receipts in a timely manner.

Events

• Support Agency Events by coordinating needed volunteers and providing logistical assistance as required.
• Help plan and implement volunteer engagement events or initiatives, including Family Volunteer Days,
• Hunger Walk, Mitzvah Day, Recognition Days, etc.
• Attend volunteer & agency events as required, including evenings and/or weekends.

Special Projects

• Assist with the annual Holiday Gift Program for families.
• Oversee the annual MVR checks.
• Assist with additional projects as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Strong interpersonal skills with the ability to collaborate with volunteers and staff at all levels of the agency.
• Ability to effectively prioritize and manage a multitude of projects simultaneously
• Strong organizational skills and a meticulous attention to detail
• Ability to handle confidential information with discretion
• Proficient in Microsoft Office Suite and willingness to learn the volunteer database
• Highly developed verbal and written communication skills with quick responsiveness.
• Must be a self-starter with a strong work ethic and a commitment to continuous learning.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully

perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with

disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to sit.
• The employee frequently is required to talk on phone or communicate verbally with internal and external customers.
• The employee is occasionally required to stand, walk, and reach with hands and arms.
• The employee must occasionally lift and/or move up to 30 pounds.
• The employee may be required to stand for extended periods of time during presentations, meeting facilitations, and volunteer days.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must have the ability to work some evening and weekend hours.
• Office environment as well as direct volunteer interfacing in the larger Atlanta community.
• The workload is fast paced with timeliness, a concern for internal and external customers.
• Hybrid work schedule with at least 3 days per week in office; up to 2 days remote.

EDUCATION and/or EXPERIENCE:

• Bachelor’s degree or equivalent experience
• 2 years previous experience in non-profit environment with volunteer, fundraising and/or special events

Candidates who are selected for employment must successfully complete a pre-employment background screening as well as a pre-employment drug screening. Employment will be contingent upon the satisfactory completion of both the background check and the drug screening. Additionally, if applicable, tuberculosis testing (TB) and fingerprinting may also be required.

JF&CS is an equal opportunity employer, committed to providing a workplace free from harassment and discrimination. We embrace our employees' unique qualities, which fuel interest, innovation, and business success. As an EEO employer, JF&CS will engage in interactive dialogue regarding any accommodation requested based on medical or religious considerations.