What are the responsibilities and job description for the Business Intelligence Data Analyst position at Jewish Family & Children's Service of Arizona?
Overview
Business Intelligence Data Analyst: this role acts as the initial Point of contact for internal NextGen EHR reporting requests, managing the Business Intelligence reporting queue and escalating tickets as appropriate.
Responsibilities
Business Intelligence Data Analyst: this role acts as the initial Point of contact for internal NextGen EHR reporting requests, managing the Business Intelligence reporting queue and escalating tickets as appropriate.
Responsibilities
- Using SQL to create/modify queries, views, and procedures to create and modify reports.
- Initial Point of contact for internal NextGen reporting requests. Manages Business Intelligence reporting queue and escalates tickets as appropriate. Completes assignment of tickets in a timely and accurate manner.
- Assist Administrative and Clinical personnel with end user training on processing reports, inclusive of preparing job aides and technical assistance documents. Also conducts live training sessions.
- Supports various departments in critical analysis of reporting outcomes.
- Works in conjunction with agency departments to enhance reporting tools and capabilities for improved quality and fiscally sound outcomes.
- Completes assignment of tickets in a timely and accurate manner.
- Communicates high-level analysis and detail to assist departments in making business decisions.
- Responds to requests from departments for reporting needs and technical assistance within expected timeframes.
- Ability to assess reporting needs and make recommendations, considering end user experience and proper use of the NextGen EHR and workflows, including cross-department collaboration when needed.
- Maintains and executes knowledge of SQL as evidenced through development and design of reporting tools.
- Produces job aides and other materials to be utilized by various departments to assist in managing and operating the SQL reporting tools.
- Strong experience with writing, modifying, and troubleshooting SQL.
- Expertise in using Excel and/or Power BI to present data in both pivot tables and graphs.
- Experience using an Electronic Health Record; NextGen preferred.
- Experience in assisting others in a supportive or training role
- Solution-oriented thinker
- Able to work independently with limited direction.
- Comfortable facilitating meetings (in person and virtual).
- Team and customer service oriented.
- Bachelor’s Degree in relevant field, preferred.
- Employee Referral Bonuses with a potential for both the new-hire and the referring employee.
- Bonus Programs for both full-time and part-time employees.
- Optional FREE Primary HealthCare add-on plan for all employees and every member of their household.
- Flexible Scheduling and Telehealth Flexibility for many positions.
- 401(k) Retirement Plan, with Company Match
- We offer tuition and clinical license reimbursement.
- Numerous professional development and career growth opportunities.
- Generous paid time off / sick time allocations
- Comprehensive Employee Benefits package, including medical, vision, & dental. Plan choices include PPO, HAS, FSA. Optional STD, LTD, AD&D Life Insurance, as well as Pet Insurance.
- Wellness Coaching
- Employee Assistance Program
- Eligibility for Loan Forgiveness Programs in many positions
