What are the responsibilities and job description for the High Needs Case Manager II (Phoenix) position at Jewish Family & Children's Service of Arizona?
Jewish Family and Children’s Service’s (JFCS) values each and every talented applicant, regardless of religious beliefs, race, age, origin, gender, sexual orientation, or cultural background. JFCS places a high value on inclusion and diversity, whether that applies to our employees or the nearly 40,000 clients receiving our services throughout the Valley.
High Needs Case Manager II
High Needs Case Manager II
- Provides High Needs Case Management services to assigned clients. Caseload will follow AHCCCS guidelines. Will follow the HNCM timelines for weekly contact, home/community visits, attending medication checks, etc.
- Assists clients assigned in navigating discharge from hospitals, assists in finding intensive services as clinically indicated, and working to decrease behaviors so client can be stable in the community and home.
- Completes referrals, prior authorizations, and other paperwork required by the health plans to get client the services that are clinically indicated on their Integrated Service Plan.
- Responsible for coordinating and facilitating Child and Family Team (CFT) Meetings.
- Collaborates with clinical team to ensure that Integrated Service Plans, Child and Family Team (CFT) Meetings, CASII/ECSII, DUG, and other required paperwork is completed accurately and current.
- Collaborates and coordinates services with other involved agencies, such as Department of Child Safety, Probation and Parole Departments, Division of Developmental Disabilities, schools and other providers.
- Works effectively within the Arizona Recovery Model as outlined by the 12 principles including Accessible services, Best practices, Collaboration with families, Collaboration with others, Connection to natural supports, Functional outcomes, Independence, Most appropriate setting, Respect for the child and/or family's unique cultural heritage, Services tailored to the family, Stability, and Timeliness.
- Required to get trained and credentialed to complete Comprehensive Assessments, and complete assessments as assigned.
- Acts as a peer mentor to new staff who are hired. This would include allowing new staff to shadow their appointments, be available for questions if management is not available, and help new staff feel welcomed at JFCS.
- Must meet one of the following education/experience requirements
- High School Diploma/GED required and 4 years of Behavioral Health experience
- A.A. Degree and two years of Behavioral Health experience
- Bachelor’s Degree in Social Work, Counseling, Marriage and Family Therapy, Psychology or related field.
- Additional qualifications
- Level 1 Fingerprint Clearance Card without Restriction(s)
- Meet Agency requirements for MVR (Motor Vehicle Record) report
- Reliable transportation
- AZ driver’s license
- AZ auto insurance
- Potential Performance Bonuses Up To $900 Per Quarter, in addition to normal salary.
- Employee Referral Bonuses with a potential total of $1,500 for both the new-hire and the referring employee.
- Bonus Programs for both full-time and part-time employees.
- We offer FREE Primary HealthCare to all employees and every member of their household, regardless of relationship.
- Flexible Scheduling and Telehealth Flexibility for many positions.
- 401(k) Retirement Plan, with Company Match
- We offer tuition and clinical license reimbursement.
- Numerous professional development and career growth opportunities.
- Clinical Supervision for Independent Licensure
- Generous paid time off / sick time allocations
- Comprehensive Employee Benefits package, including medical, vision, & dental. Plan choices include PPO, HAS, FSA. Optional STD, LTD, AD&D Life Insurance, as well as Pet Insurance.
- Wellness Coaching
- Employee Assistance Program
- Eligibility for Loan Forgiveness Programs in many positions.
