What are the responsibilities and job description for the Adult SMI Case Manager (Phoenix) position at Jewish Family & Children's Service?
Overview
**Phoenix Location**
Adult SMI Case Manager: The Adult Case Manager (ACM) provides ongoing case management services to members designated as Seriously Mentally Ill (SMI) who are receiving ongoing behavioral healthcare.
Responsibilities
- Performs duties out in the community and is expected to provide transportation, when necessary, to members and coordinate transportation services, as appropriate.
- Coordinates services for behavioral health and coordination of care with physical health care providers.
- Maintains communication, coordination, and connections with all Clinical Team participants.
- Ensures implementation of “transition to adulthood” referrals.
- Understands and navigates the rights of the patient regarding access to treatment, appeals, and complaint processes instituted by the Mercy Care RBHA.
- Communicates with other staff as necessary to ensure coordination and follow-through for clients needing primary care services.
- Performs out-of-office case management services and administrative tasks in accordance with agency procedures and the Arizona Principles for working with SMI clinical teams.
Qualifications
- Minimum High School Diploma and quality experience in the behavioral-health field; Bachelor's Degree in a human services field preferred.
- Working knowledge of common and uncommon mental & behavioral health disorders, including Schizophrenia, Bipolar Disorder, Major Depressive Disorder, PTSD, Personality Disorders, Substance Abuse Disorders, etc.
- Ability to acquire a Level 1 Fingerprint Clearance Card, without restrictions
- AZ Driver's License and Valid Auto Insurance
- Motor Vehicle Record matching company driving guidelines
- Reliable Transportation
- Spanish-English bilingual preferred; Pay Differential offered
Benefits of Working with JFCS:
- Lucrative Performance Bonuses each Quarter, in addition to normal salary.
- Generous Employee Referral Bonuses for both the new-hire and the referring employee.
- Bonus Programs for both full-time and part-time employees.
- FREE Primary HealthCare to all employees and every member of their household, regardless of relationship. This includes virtual doctor's visits, physicals, lab tests, x-rays, vaccinations, prescriptions, and telehealth.
- Bilingual (Spanish-English) Salary Differential.
- Flexible Scheduling and Telehealth Flexibility for many positions.
- 401(k) Retirement Plan, with Company Match
- Tuition and license/certification reimbursement.
- Professional development and career growth opportunities.
- Clinical Supervision for Independent Licensure
- Generous paid time-off / sick time allocations
- Comprehensive Employee Benefits package, including medical, vision, dental, & more.
- Wellness Coaching
- Employee Assistance Program
- Eligibility for Loan Forgiveness Programs in many positions.
About JFCS:
Jewish Family and Children’s Service’s (JFCS) values each and every talented applicant, regardless of religious beliefs, race, age, origin, gender, sexual orientation, or cultural background. JFCS places a high value on inclusion and diversity, whether that applies to our employees or the nearly 40,000 clients receiving our services throughout the Valley.
