Care Coordination Supervisor - Community Wellness

Job Summary/Purpose

The Care Coordination Supervisor in the Community Wellness department will serve as a direct service provider, as well as a supervisor responsible for supervision, coaching, process management/improvement, and daily problem solving. Areas of responsibility encompass performing administrative services of care coordination and social/education services for older adults, inclusive of the Holocaust Survivors Community, directing program activities through subordinate management of staff/services located at Margate Terrace and Shalom House. Professional tact and decorum required as position involves interactions with clients, and community partners.

Duties & Responsibilities

• Interprets and ensures self and reporting employees are in compliance with grant and agency standards.
• Provides direct service to care coordination clients; provide leadership, and manages unit; makes decisions; solves problems; develops unit procedures; develop records/files; conducts meetings; represents Community Wellness at internal and external meetings
• Responsible in coordination with Community Wellness Director and HR for interviewing, hiring and terminating staff.
• Manages employees and team performance
• Coach, counsel and motivate employees
• Train and provide training for employees
• Identify and solve employee problems; manage conflict; respond to grievances and investigate complaints or performance concerns of area of responsibility and/or employees
• Implements corrective action as needed and in consultation with program Director and HR
• Engage in care coordination to meet program needs; develop social engagement programming
• Assist the Community Wellness Director to develop, implement and maintain unit procedures and record keeping
• Support the agency in the broader activities of Community Wellness.
• Create an ethical, non-discriminatory and safe work environment
• Responsible for knowing and following agency policies and procedures.
• Abides by Agency/NASW Code of Ethics.

Position Requirements

• Education - Candidates must hold a Bachelor’s Degree in Social Work, Psychology, Psychiatric Rehabilitation or related field to the service of care coordination with older adults, or Master’s degree in Social Work or a related field.
• Experience - Minimum 1 years of direct service, leadership and/or supervisory experience.
• Personal Trait – Ability to understand, communicate and work effectively with the senior population and their families/loved ones. Ability to work effectively and collaboratively with Department/Program directors, staff, committees and community agencies, businesses and professionals.
• Fleet- Position requires ability to drive. When using agency or own vehicle, employee must have a Valid NJ driver’s license and proof of NJ Auto Insurance

JFS encourages and supports staff pursuing clinical licensing by providing FREE on-the-job Clinical Supervision Program to staff looking to obtain their LCSW license.

Jewish Family Service of Atlantic & Cape May Counties (JFS) is a multi-service agency. With more than 150 employees, our team is committed to helping people realize their fullest potential and achieve personal goals. Jewish Family Service of Atlantic & Cape May Counties is committed to diversity in the workplace, reinforcing inclusion reflective of the multicultural communities we are committed to serving. The agency is dedicated to the advancement and upward mobility of our staff members. We encourage applicants of all backgrounds to join our team, enriching our workforce and community.

JFS is dedicated to a flexible work-life balance for its team members by offering 16 Holidays, up to 4 weeks' vacation, and 3 weeks of sick time. We offer excellent benefits packages - including Medical, Dental, Vision, Life Insurance, TelaDoc, 403(B) Retirement, and more. JFS looks forward to welcoming you to our offices based in Atlantic City, Margate, Egg Harbor Township, Mays Landing, and Cape May Courthouse, to begin an exciting, meaningful, and rewarding career.

Job Type: Full-time

Pay: From $47,500.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Education:

• Bachelor's (Required)

Experience:

• Supervisory: 1 year (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $47,500