What are the responsibilities and job description for the Part-Time Front Office Receptionist position at Jewish Family Service of Greater Harrisburg?
Description:
Jewish Family Service of Greater Harrisburg is a great place to work! We are well-established, highly respected, growing, and diverse social services agency serving all members of the Central Pennsylvania area. Our mission is to help all community members meet life's challenges and our staff is as diverse and inclusive as our programs. We are a forward-thinking mental health and social service agency dedicated to helping people achieve their full potential and we believe in building a healthy, supportive workplace, where everyone looks forward to coming to work and knows that they are making a difference!
ESSENTIAL FUNCTIONS:
- Monitor security camera as clients arrive. Speak to them to request identification, unlock security door
- Greet clients once they reach the reception area
- Check in clients for various programs using EMR system or various others
- Answer, screen, and forward incoming phone calls
- Maintain office security by following safety procedures and controlling access via the Business Office
- Taking copays/deductibles at time of service
- Maintains strict confidentiality related to medical records and other data
- 2 year's customer service experience or experience in related field
- Ability to work two hours each day from either 9:00am-11:00am EST or 5:00pm-7:00pm EST
Company Culture:
- Detail-oriented- quality and precision focused
- Outcome oriented- results focused with powerful performance culture
- People oriented- supportive and fairness focused
- Team oriented- cooperative, and collaborative