Case Manager - Domestic Violence Shelter

We all face challenges and transitions in our lives, and when we do, we must be able to count on the strength of community for support. For the people of Los Angeles, Jewish Family Service LA (JFSLA) is that trusted source of support. We are a comprehensive network of services that welcomes individuals and families of all ages and identities to our full spectrum of care. Our highly trained staff and volunteers work closely with individuals and their loved ones to problem-solve and guide them on their paths to safety, security, wellness, and fulfillment. 

JFSLA staff share in our mission and work towards our goals with the highest level of responsibility, professionalism, and integrity. JFS demonstrates our commitment to our staff by offering a comprehensive benefits package and a nurturing environment.

JFSLA is committed to cultivating and preserving a culture of inclusion and connectedness.  In recruiting for our team, we seek the unique contributions that individuals can bring from all backgrounds. We strive for a diverse team in order to better serve our clients and ensure our excellence as an organization in identifying, designing and delivering solutions.

Be part of our commitment and join our family. For more information on our philosophy and services, please tour our website www.jfsla.org 

As part of a multi-disciplinary team, the Case Manager  advocates for, initiates and implements all aspects of a client's case plan concerning access to required resources, services, and opportunities according to established agency standards.

QUALIFICATIONS:            

• Bachelor’s degree in social work or related field or equivalent experience. 
• Minimum of 2-year experience working with victims of domestic violence in a shelter setting
• 40-hour domestic violence training required.  
• Bi-lingual (English/Spanish) required.
• Demonstrate ability to develop, coordinate, document effectively and engage clients to create and implement their case plans.
• Ability to communicate effectively, perform crisis intervention, 
• Familiarity with social services, community agencies, transitional housing, and other resources, and the ability to effectively link clients with needed and available opportunities.  
• Ability to perform community presentations, perform outreach, and build partnerships within the community.
• Be culturally sensitive and able to work with a multi-cultural client/customer population; ability work in a non-judgmental manner and foster positive outcomes; and ability to work as part of a team and maintain professional boundaries.  
• Intermediate computer skills including familiarity with Microsoft Office and databases used for grant funding..
• Valid driver’s license, current auto insurance and registration    

• Must pass a criminal background check (Live Scan fingerprinting) prior to beginning employment

RESPONSIBILITIES/ESSENTIAL FUNCTIONS:

• Manage case plans of shelter program clients, including:
  1. keeping statistical records
  2. assisting clients with establishing their goals and personal budget
  3. monitoring progress toward goals and assisting with activities related to the case plan
• Develop and assist in implementation of case plans in collaboration  with shelter residents 
• Answer crisis line in shelter and assist callers with service needs.
• Enter information into grant databases as required.
• Responsible for provision of shelter coverage and assist with all aspects of daily shelter service delivery.
• Act as liaison to community and attend grant related meetings or other meetings as assigned.
• Other duties as assigned.

Jewish Family Service is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.

This position reports to: Shelter Manager 

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