What are the responsibilities and job description for the Refugee Resettlement Case Manager position at Jewish Social Services of Madison?
Job Description
Job Description
Job Summary :
The Resettlement Case Manager provides case management and extended cultural orientation support to ensure the integration and stability of newly arrived immigrants. This position is responsible for providing individualized services to refugees and asylees to help them reach selfsufficiency. This position will also organize and facilitate JSS' Mental Health and Psychosocial Support group programming.
Our Agency :
Jewish Social Services (JSS) is a 40-year-old organization, working to improve the lives of individuals and families of all religions and nationalities. Our programs help people manage mental health and physical health; we care for and connect seniors to needed services and programs; we provide emergency financial help to rebuild self-sufficiency; and we welcome and help resettle and provide legal assistance to refugees from around the world. Our offices are located on the west side of Madison.
Essential Responsibilities :
- Work with clients in caseload to develop strengths-based, goal-orientated service plan to support clients on their path to stability, self-sufficiency, and integration.
- Provide comprehensive case management, including advocating for and coordinating access to benefits; connecting clients to medical care and education services; conducting home visits; and facilitating community navigation and the creation of social support networks.
- Plan for and assist with Mental Health and Psychosocial Support group programming, using tested curriculum.
- Deliver tailored orientation sessions to individuals and groups to cultivate skills and independence; assess participants' progress and retention of content.
- Develop and maintain a thorough knowledge of the Office of Refugee Resettlement's Preferred Communities program (intensive case management program) and stay informed of programmatic updates and training opportunities.
- Ensure complete, accurate, and timely documentation for each case file in accordance with grant requirements.
- Create data and narrative program reports on grant outcomes and programmatic successes.
- Collaborate across agency programs and cultivate relationships with other community organizations to ensure client and agency goals are met. Provide information and referrals to clients, as needed.
- Develop and maintain knowledge of best practices in medical and mental health case management as well as immigrant integration strategies, policies and practices.
- Must be able to work with populations of all ages and backgrounds
Essential Qualifications :
Not required, but a plus :
Compensation and Benefits :
Compensation is $40,000- $53,000 depending on experience. This is a full time position. Generous benefits include medical, dental, long-term disability, short-term disability, life insurance, flex spending, 403(b) with 5% agency contribution (after 1 year), vacation and sick days, secular, Jewish and floating holidays.
Jewish Social Services is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
If you need assistance or accommodation due to a disability, you may contact us at office@jssmadison.org or you may call us at (608) 442-4081.
Salary : $40,000 - $53,000