Entry Level Customer service Representative

Job Overview
We are seeking a motivated and enthusiastic Entry Level Customer Service Representative to join our dynamic team. This role is ideal for individuals looking to start their career in customer service and sales. As a key point of contact for our customers, you will be responsible for providing exceptional service, addressing inquiries, and ensuring customer satisfaction. Your ability to communicate effectively and handle various customer interactions will be essential in contributing to our team's success.

Responsibilities

• Provide outstanding customer support through various channels including phone, email, and chat.
• Conduct outbound calls to follow up with customers and gather feedback on their experiences.
• Assist customers with inquiries regarding products and services, ensuring they receive accurate information.
• Utilize computer systems to document customer interactions and analyze data for continuous improvement.
• Maintain professional phone etiquette while handling calls, ensuring a positive experience for each customer.
• Collaborate with team members to resolve issues and improve overall service delivery.

Requirements

• Strong communication skills in English; multilingual abilities are a plus.
• Previous experience in sales or customer support is preferred but not required.
• Proficient in using computers and office software applications.
• Ability to analyze information and provide solutions effectively.
• Excellent phone etiquette and interpersonal skills.
• Attention to detail with strong organizational abilities.
• Must be able to work well in a team-oriented environment.

Join us in delivering exceptional service while developing your skills in a supportive atmosphere!

Job Type: Full-time

Pay: $49,841.00 - $57,239.00 per year

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Morning shift

Work Location: In person

Salary : $49,841 - $57,239