What are the responsibilities and job description for the Team Lead position at Jfl Management group?
Job Overview
We are seeking a motivated and dynamic Team Leader to join our team. The ideal candidate will possess strong leadership skills and a passion for driving team performance. As a Team Leader, you will be responsible for overseeing daily operations, managing staff, and ensuring exceptional customer service. This role requires effective communication, the ability to buy and sell products, and a commitment to training and development.
Responsibilities
- Lead and manage a team of employees to achieve operational goals and maintain high standards of customer service.
- Train and develop team members in store management practices, phone etiquette, and cash register operations.
- Monitor inventory levels, assist with buying and selling products, and ensure proper merchandising.
- Foster a positive work environment that encourages teamwork, collaboration, and open communication.
- Conduct regular performance evaluations and provide constructive feedback to team members.
- Address customer inquiries and resolve issues promptly to enhance customer satisfaction.
- Implement company policies and procedures while ensuring compliance with safety regulations.
Qualifications
- Proven leadership experience in a retail or similar environment is preferred.
- Bilingual or multilingual abilities are a plus, enhancing communication with diverse customers.
- Strong organizational skills with the ability to manage multiple tasks effectively.
- Excellent phone etiquette and interpersonal skills for interacting with customers and team members.
- Experience in training development is advantageous to support team growth.
- Ability to adapt to changing situations while maintaining focus on team objectives.
Join us as we strive for excellence in service delivery while fostering an inclusive workplace culture. We look forward to welcoming a passionate Team Leader who can inspire others!
Job Type: Full-time
Pay: $21.83 - $30.74 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Morning shift
Work Location: In person
Salary : $22 - $31
