Account Manager, SMB

At JFrog, we're reinventing DevOps to help the world's greatest companies innovateand we want you along for the ride. This is a special place with a unique combination of brilliance, spirit and just all-around great people. Here, if you're willing to do more, your career can take off. And since software plays a central role in everyone's lives, you'll be part of an important mission. Thousands of customers, including the majority of the Fortune 100, trust JFrog to manage, accelerate, and secure their software delivery from code to productiona concept we call "liquid software." Wouldn't it be amazing if you could join us in our journey?As a JFrog Account Manager, you have the opportunity to join an A team making a strong impact on JFrog's continued growth by new customer acquisitions. The passion for building relationships will be your driving force. Are you ready to take the leap? As an Account Manager, SMB at JFrog, you will...Leverage BI tools to grow existing business and acquire new business.Work cross-functionally with Finance, Engineering, SRE, Support, Sales Ops, and Legal as needed.Be responsible for the success of the customer portfolio; analyze usage metrics to understand customers' usage of JFrog's products (evaluate product adoption).Contact customers throughout the lifecycle to discuss metrics and identify obstacles to increase adoption.Manage, track, and report on all activities and results using Salesforce.Develop customer relationships to promote loyalty, cross-sell, and upsell, including expansion opportunities and the renewal process for a portfolio of customers and new business.Work closely with the Demand Generation team to drive and follow up on targeted campaigns to increase usage.Drive and help develop sales plans to strategically expand product adoption, share best practices, and implement growth and optimization strategies for maximum value and success within the customer base.Manage the sales pipeline across new business and upsell opportunities to Enterprise customers.Partner closely with the SDR / BDR team on inbound leads to maximize the close ratio.Meet or exceed your quota for Inbound Sales Qualified Leads.Be responsible for renewing existing business and expanding within each account.To be an Account Manager, SMB at JFrog, you need...1 to 2 years of experience in subscription sales or previous roles as an SDR / BDR.Hands-on experience with CRM software and MS Excel.Excellent communication, interpersonal, and team management skills.Strong analytical and organizational skills.A driven, responsive, and ambitious mindset with a strong desire to succeed in a fast-paced team environment.A high level of empathy - it's important for our AMs to be good to peers and prospects.A Bachelor's degree or equivalent.Positive and energetic phone skills, excellent listening skills, creativity, and strong writing skills.Experience in managing and owning the full sales cycle from lead to close.Quota-carrying experience, including forecasting.WHAT JFROG CAN OFFER...At JFrog, base salary is only one component of our compensation package.This position has a base salary range between $70,000 to $85,000. Base salary will be based on your skills, qualifications, experience and location.Additionally, this role may be eligible for discretionary bonuses or commission payments.This position also includes an equity package of restricted stock units (RSU). In addition, JFrog employees are eligible to participate in our Employee Stock Purchase Plan.JFrog provides employees comprehensive benefits including medical, dental, vision, retirement, wellness and much more!JFrog embraces hybrid work : 3 days in office / 2 days remote.JFrog is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status or any other category protected by law.

Salary : $70,000 - $85,000