Key Account Manager (Automotive)

An Automotive Sales Key Account Manager (KAM) is responsible for managing and growing relationships with key automotive clients, ensuring customer satisfaction, and driving revenue. Their role focuses on strategic account management, sales growth, and collaboration with internal teams. Below are the key duties:

1. Key Account Management & Customer Relations

• Develop and maintain strong relationships with key automotive clients.

• Act as the main point of contact for assigned accounts, addressing inquiries and resolving issues.

• Conduct regular meetings and business reviews with clients to understand their needs and align solutions.

• Monitor customer satisfaction and implement strategies to enhance the client experience.

2. Sales & Business Development

• Identify opportunities to expand business within existing accounts.

• Develop and execute sales strategies to meet revenue and growth targets.

• Negotiate pricing, contracts, and terms with clients to achieve mutually beneficial agreements.

• Forecast sales and analyze market trends to identify new business opportunities.

3. Product & Market Knowledge

• Stay updated on industry trends, automotive market developments, and competitor activities.

• Collaborate with product teams to ensure client needs are met with the right solutions.

• Educate clients on new products, services, and innovations in the automotive sector.

4. Cross-functional Collaboration

• Work closely with internal teams, including marketing, engineering, production, and logistics, to deliver customer solutions.

• Ensure timely order fulfillment, quality assurance, and after-sales support.

• Coordinate with finance teams on pricing, invoicing, and credit management.

5. Reporting & Performance Tracking

• Prepare and present sales reports, performance metrics, and forecasts to management.

• Analyze sales data and customer feedback to improve strategies.

• Maintain CRM systems with up-to-date account information and sales activities.

6. Contract & Negotiation Management

• Manage contract renewals, pricing agreements, and service level agreements (SLAs).

• Ensure compliance with company policies and industry regulations.

7. Travel & Client Visits

• Frequently visit clients to strengthen relationships and discuss business opportunities.

• Attend trade shows, industry events, and networking meetings to build connections and explore new markets.

You should be proficient in:

• Bachelor's Degree

Machines & technologies you'll use:

• Automotive Vehicles

Salary info:

$85000 - $100000 / hr