What are the responsibilities and job description for the Cashier Office Admin position at Jiffy Lube?
Jiffy Lube Cashiers are our front-line workers and the face of Jiffy Lube responding to customer inquiries and providing world class customer service. In addition to customer service duties, perform store data entry of merchandise, inventory, supplies, and maintain the office area and customer lounge. This is an important job in our Jiffy Lube stores and critical to our success. And every J-Team member receives comprehensive training from Jiffy Lube University, our award-winning training program. We even offer Ace Accreditation of up to 32 college credits for completion and certification of Jiffy Lube University courses.
Physical Qualifications :
Cashiers must expect to stand for long periods of time on hard surfaces, like concrete or metal, and expect to work in an environment in which you may frequently experience hot and cold temperatures, loud noises, and exhaust fumes.
Job Duties Include, but are not limited to… :
- Answering the phone with a friendly and pleasant manner
- Greeting guests on arrival and offering assistance with questions or concerns
- Reviewing guests’ invoice and providing an explanation for services performed
- Tendering payments by cash or credit for repairs, parts, and other services
- Explaining technicians’ recommendations, repairs, and other actions
- Clerical duties receiving inventory, transfers, supplies, and data entry
- Assisting technicians with customer greetings and vehicle courtesy’s
Once you’ve become certified, you will be eligible for advancement opportunities and training in other positions [Lube Technician or Customer Service Advisor].
Qualifications :
Full-Time Perks :
Business Model & Culture :
Jiffy Lube pioneered the Fast Oil Change industry more than 40 years ago and created the first drive through service bay. Since then, we have become the largest quick lube chain in the nation, with more than 2,000 plus franchise owned service centers.
In the early days, Jiffy Lube provided oil & fluid maintenance and [now] almost every common major and minor repair service - from brakes to tires to suspensions to engine-diagnostics and more. The Jiffy Lube brand has been so successful, the name is ubiquitous in the quick lube Industry.
