What are the responsibilities and job description for the Service AdvisorWriter/ CSA position at Jiffy Lube?
Jiffy Lube - Immediate Automotive Service Advisor/CSA
Are you passionate about providing exceptional customer service and automotive maintenance advice?
Jiffy Lube is a leading provider of automotive preventive maintenance with over 2,000 service centers nationwide. We are looking for a talented and motivated Automotive Service Advisor/CSA to join our dynamic team. As a Jiffy Lube Service Advisor, you will play a crucial role in creating a positive guest experience and ensuring the highest level of customer satisfaction. Join us and be part of a loving and enthusiastic team that values your contributions.
Job Duties Include, but are not limited to…:
- Providing exceptional and world-class customer service
- Understanding the full range of Jiffy Lube products and services
- Accurately capturing guests' product needs and providing updates throughout the process
- Offering tailored options to meet guests' automotive needs
- Providing impartial advice to keep guests informed about manufacturer recommendations
- Performing Jiffy Lube's Signature Service oil change and other preventative maintenance services
Qualifications:
Previous experience of at least 1 year in a dealership, automotive shop, tire center, or quick lube as a service advisor/writer is required. We are seeking individuals who can deliver exceptional customer service.
Full-Time Perks:
- Bonus Pay
- Dental, and Vision Insurance
- Paid PTO & Holidays
- Uniforms, Advancement Opportunities, Company Discounts
- Flexible Work Schedule, Great Team Environment, and more...
Business Model & Culture:
- Fast-paced and team-oriented environment
- World-class JLU training to tackle all challenges
- Customer-driven focus on building strong relationships
- Valuing teammates and recognizing their contributions
- Promoting inclusivity and equal access to opportunities
Location: 233 Jiffy Lube 1600 N Larkin Ave, Joliet, IL 60403, USA
If you are a highly skilled individual with a passion for customer service and automotive maintenance, apply now to join our team at Jiffy Lube and embark on a rewarding career journey!
Jiffy Lube® is a leading provider of automotive preventive maintenance. With a national footprint of more than 2,000 franchisee owned service centers across the country, Jiffy Lube offers a range of services from oil changes and tire rotations, to everything in between.
Jiffy Lube technicians are not just highly trained in preventive maintenance, they are also highly trained in customer service. So if you have any questions about vehicle maintenance or the services performed at any Jiffy Lube service center, your technician will help you find the resources and information you need, whether it’s in-store, online or by accessing your vehicle manufacturer’s recommendations. It’s just another way Jiffy Lube strives each and every day to help you Leave Worry Behind® .
Pay: $17 - $18 / hour
Pay:
- Commission pay
- Bonus pay
Benefits:
- Paid time off
- Dental insurance
- Vision insurance
- 401(k) matching
- Referral program
- Employee discount
- Paid training
Job Type: fulltime, parttime
Schedule:
- 8 hour shift
- 10 hour shift
- Weekend availability
- Monday to Friday
- Holidays
- Day shift
- Overtime
Education: No education required
Work location: On-site
Salary : $17 - $18
