Jiffy Lube Store Asst Manager

Your own enthusiasm, positive attitude, and passion are all you need! Jiffy Lube's Hall of Fame training program can jump start your career in the automotive industry.

The primary responsibility of the Store Manager is to oversee the operations of an assigned service center.

We offer flexible scheduling, employee and family discounts, profit sharing bonuses, and growth opportunities. Apply now to join our team!

Responsibilities

• Training and developing a team of employees in a Jiffy Lube store as assigned by the Jiffy Lube Operations Manager and assist in overseeing the JLI approved training process of all employees.

• Evaluate and relay store progress, customer complaint resolution, evaluate damage complaints, assist in the overseeing of individual store schedules, inventory management, and all facility maintenance.

• Identify and develop marketing opportunities.

• Consistently and courteously greet and thank each customer and provide fast and friendly customer service.

• Promote sales through explaining benefits of service and products to customers.

• Conduct efficient and accurate sales transactions; notify supervisor of any sales, cash or operating discrepancies.

• Manage ticket average and profitability to meeting company expectations.

• Assisting preparing company reports

• Ensuring JLI Guide to Excellence standards and JLI Operational Excellence standards are being met.

• Maintaining the appearance of the facilities and protecting the assets of the company.

• Look up information for various applications; operate point-of-sale computer system.

• Must be able to have effective relationships with customers and store staff and can motivate employees to deliver positive customer experiences to the customers.

• Must ensure equipment maintenance schedules are maintained.

• Handle complaints courteously and efficiently per company policy.

• Maintain a clean environment, using company guidelines. Always clean when time allows.

• Maintain internal and external store appearance to comply with Jiffy Lube standards.

• Know and adhere to company policies and procedures.

• Utilize and perform all duties on the company checklists to meet consistent adherence to policies, procedures and expectations.

• Adhere to all local, state and federal regulations concerning all facets of job responsibilities and duties, and store operations.

• Follow posted work schedule, and adhere to proper clocking procedures to accurately reflect hours worked.

• Maintain timely and professional communication with management, employees, vendors and customers. Keep supervisor informed of any maintenance problems and/or any issues that need attention.

• Perform all necessary sales duties per company policy and procedure; including, but not limited to proper pricing, knowledge and implementation of promotions and sales, suggestive selling, proper vendor check in, stocking merchandise.

• Assist in the proper training of new employees as needed.

• Safely operate customer vehicles with automatic and manual transmissions.

• Drain oil and change oil filter; lubricate vehicles; clean windows; inflate tires; vacuum vehicles; check and fill various fluids; check and replace various filters and lights.

• Clean facilities, tools and equipment; and stock shelves.

• Complete all required training in a timely manner.

• Maintain good working relationship with all employees.

• Maintain a clean and organized work area.

• All other duties as assigned.

Job Requirements

• Legal authorization to work in the United States

• At least 18 years of age

• High School diploma or equivalent

• Valid driver’s license with clean driving record

• Availability to work any shift, weekends and holidays as needed

• Reliable transportation to work

• Ability to meet company requirements including successful pre-employment drug screening, Motor Vehicle Report (MVR), and criminal background check

• Ability to exchange accurate information with the customers of MFA Petroleum in English

• Ability to consistently drive and work in outdoor weather conditions

• Capability to learn new concepts and use technical materials

• Ability to perform mathematical calculations in order to make change, complete shift reports and account for numbers of products during vendor check in

• Ability to consistently operate a computer and other office productivity machinery

• Vision, hearing, speech, and the ability to detect odors is essential

• Physical ability to remain in a stationary position (standing and/or driving) for up to nine hours per shift

• Physical ability to move and position self to move and retrieve product and supplies from shelves, under counters, or stacks of inventory weighing 75 pounds

• Ability to exhibit a high level of responsibility, integrity, dependability and stability

• Capability to safely operate automatic and manual transmission vehicles

• Readiness to work with hazardous materials

• Willingness to comply with Personal Protection Equipment (PPE) regulations

Preferred Skills

• Associate’s Degree and/or 3 years of relevant work experience

• Ability to coach and motivate employees

• Problem solving skills

• Active listener

• Mechanical awareness

• Ability to work both independently and in a team environment

• Capability to work at a fast pace

• Sales abilities

• Enthusiastic personality

• Stamina

• Ability to follow instruction from your supervisor

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Expected hours: 35 – 45 per week

Benefits:

• 401(k) matching
• Paid time off

Shift:

• 10 hour shift
• 8 hour shift

Ability to Relocate:

• White City, OR 97503: Relocate before starting work (Required)

Work Location: In person

Salary : $18 - $22