What are the responsibilities and job description for the Hostess/Host position at Jillian's?
Lead Hostess/Host - Full-Time / Part-Time (Evenings)
Jillian’s Restaurant, Palm Desert, CA
Jillian’s is a renowned fine dining establishment in Palm Desert, known for its elegant atmosphere, exquisite cuisine, and exceptional guest experience. We pride ourselves on delivering top-tier service to our guests in a refined and welcoming environment.
We are seeking a Lead Hostess who embodies elegance, professionalism, and a passion for hospitality. The ideal candidate will be reliable, responsible, and capable of taking charge and ownership of the front-of-house operations. This individual should be a self-starter, comfortable working in a high-end environment, and adept at creating a warm and friendly atmosphere for our guests.
Responsibilities:
Greet and seat guests with a welcoming and professional demeanor.
Manage reservations efficiently using Opentable reservation system.
Coordinate seating arrangements to optimize table turnover and guest satisfaction.
Oversee the front-of-house team to ensure smooth and efficient service flow.
Maintain the cleanliness and appearance of the reception area.
Handle guest inquiries, special requests, and concerns with grace and professionalism.
Communicate effectively with the kitchen and waitstaff to ensure seamless service.
Take ownership of the guest experience, going above and beyond to provide exceptional service.
Assist in training and mentoring new host staff.
Qualifications:
Previous experience in a fine dining or high-end hospitality environment is preferred.
Strong communication and interpersonal skills.
A refined, elegant, and polished appearance and demeanor.
Ability to work evenings, weekends, and holidays as needed.
A self-starter who can work independently and as part of a team.
Reliable, responsible, and capable of taking initiative.
Strong organizational skills and attention to detail.
How to Apply:
Please submit your resume and a brief cover letter explaining why you are the perfect fit for this position to Jilliansdining@gmail.com
We look forward to welcoming you to the Jillian’s family!
Job Types: Full-time, Part-time
Pay: $18.00 - $22.00 per hour
Expected hours: 20 – 35 per week
Benefits:
- 401(k)
- Employee discount
Physical Setting:
- Fine dining restaurant
Shift:
- Evening shift
Work Location: In person
Salary : $18 - $22