What are the responsibilities and job description for the Sales Consultant position at Jim Burke Ford Lincoln?
Job Description
We are looking for a sales person who can be a brand ambassador for each customer. If you are an enthusiastic self-starter with a passion for selling and you enjoy working with customers, then we want you to be part of our Vehicle Sales team.
Our Vehicle Sales team is extremely knowledgeable about our vehicles and services, the industry, and our market, including vehicle selection, performance, accessories, efficiencies, safety features and functions, and financing options for both new and used vehicle inventories. The Sales Consultant presents new and pre-owned vehicles to customers in an attractive and highly informative fashion that promotes a prompt sale and maintains an ongoing relationship with customers to encourage networking and repeat business.
The ideal candidate is at least 18 and has a high school diploma or GED, a Sales License, a clean driving record, excellent customer service skills, a confident and outgoing personality, and good computer skills. Candidates must be able to drive both standard and automatic vehicles.
Responsibilities
- Delivers the transportation needs of customers purchasing a vehicle
- Approaches, greets, and offers assistance or direction to any customer who enters the dealership showroom or sales lot
- Helps customers select appropriate vehicles by asking questions and listening carefully to their responses
- Thoroughly explains product performance, application, and benefits to potential customers and describes all optional equipment available for purchase
- Offers test-drives to all customers and follows dealership procedure to obtain proper identification from customers prior to the test-drive
- Knows and understands the federal, state, and local laws that govern retail vehicle sales.
- Attends product and sales training courses as requested by the Sales Manager
- Completes sales orders and processes paperwork in accordance with established dealership policies
- Inspects sold vehicle for delivery prior to customer arrival and delivers vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty, and maintenance schedules
- Maintains the owner follow-up system for the dealership, encourages repeat and referral business, and contributes to customer satisfaction
- Completes CRM notes and internet leads
- Attends sales meetings
- Performs other duties as assigned
Qualifications
- Must be at least 18 years old
- High school diploma or GED required
- Valid CA driver's license with a clean DMV record
- Sales License
- Must be able to drive both automatic and standard-transmission vehicles
- Must be able to work safely and follow directions
- Impressive work ethic
- Good computer skills
- A "can-do" positive attitude!
Company Description
Become a member of a winning team that offers growth opportunities, excellent earning potential, and leadership that fosters engaged team members. Jim Burke Ford Lincoln is one of the top five Ford dealers in California and a recipient of the Ford Motor Company President’s Award—the highest honor bestowed upon a dealership. The dealership corporation was founded in 1913 and is one of the oldest in the nation. With almost 300 employees, our vision of “Building lasting relationships” has become the cornerstone of everything we do.
We are always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this job application!
Sales Schedule II
Our Sales department is open 7 days a week: Monday - Saturday 9:00 am - 6:00 pm, Sunday 10:00 am - 5:00 pm.
Sales team members need to have availability during those hours. You and your manager will discuss your work schedule.
Our sales team must be available to work holidays. The sales department is closed New Year's Day, Easter Sunday, July 4th, Thanksgiving and Christmas.