Automotive Collision Estimator

Job Summary

Jim Norton Toyota is seeking a detail-oriented and customer-focused Body Shop Estimator to join our Collision Center team. As a Body Shop Estimator, you will be responsible for assessing vehicle damage, preparing accurate repair estimates, and communicating effectively with customers, insurance companies, and repair technicians. You will play a vital role in delivering high-quality service and ensuring a smooth repair process from start to finish.

Benefits

• Competitive Pay

• Medical, Vision, Dental

• 401(k) Retirement Plan 

• Group Life Insurance

• Flexible Spending Account

• Paid Vacation

• Employee Discounts

Responsibilities

• Prepare accurate, complete and honest damage estimates for customers

• Inspect damaged vehicles thoroughly using standard written procedures

• Estimate the cost of repairs and the anticipated time needed to complete repairs

• Monitor repairs as they are made, track costs labor and materials

• Ensure that the work meets quality standards

• Provide exceptional customer service and follow-up

• Coordinate and communicate actions within the dealership and the Collision Center

Qualifications

• Minimum of one year of automotive experience preferred 

• Demonstrated ability to work professionally and courteously with customers

• Ability to work in a fast pace work environment

• Proficient with multi-line phone system and computer skills

• People focused and committed to providing great customer service

• Strong organizational and time management skills

• Professional appearance and strong work ethic

• High School Diploma or equivalent required

About Us

The Norton Family has been handling Oklahoma’s automotive needs since 1928, and we take pride in providing the best customer experience possible. There will be plenty of opportunities for growth, training and advancement. All you need is the same commitment to excellence we have for our customers!

Physical Requirements

• The physical requirements of the position are MEDIUM to HEAVY in intensity.

• Must be able to sit/stand/walk for long periods of time.

• Visual acuity requirements include color, depth perception and field of vision comparable necessary to drive vehicles safely.

• Constant – Reaching, sitting, standing, walking, fingering, grasping, feeling, talking, hearing.

• Frequent – Repetitive motion.

• Occasional – Balancing, kneeling, crouching, pushing, pulling, and lifting up to ~100 lbs.

Physical Working Conditions

• This position is subject to inside and outside environmental working conditions including but not limited to temperature changes, outside weather conditions, slightly elevated ambient noise levels, minor potential physical hazards as electrical, mechanical, and cleaning equipment, and minor atmospheric conditions affecting skin or respiratory systems such as fumes, odors and dusts associated with operation an auto dealership.

Jim Norton Auto Group maintains a strong policy of equal employment opportunity for all qualified employees. We hire, train, promote, and compensate associates based on personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicant federal, state or local laws.