What are the responsibilities and job description for the Express Service Advisor position at Jim Shorkey Family Auto Group?
Description:
Requirements:
Gainesville Cadillac/Mazda is seeking a dynamic and customer-focused Express Service Advisor to join our team! As an Express Service Advisor, you will be the face of our Quick Lane service, providing exceptional customer service while efficiently managing the service process.
Responsibilities:
- Greet customers promptly and professionally, assessing their vehicle needs.
- Clearly explain service options, recommend appropriate maintenance, and provide accurate estimates.
- Utilize our state-of-the-art systems to create repair orders and manage customer information.
- Build strong customer relationships through excellent communication and follow-up.
We Offer:
- Competitive compensation and benefits package.
- Opportunities for growth and advancement within the company.
- A positive and supportive work environment.
- Employee discounts on vehicles and service.
- Plus, much more!
Requirements:
Dealership experience is recommend, but not required.- Strong communication and interpersonal skills.
- Bilingual is preferred
- Basic knowledge of automotive systems and services.
- Valid driver's license and clean driving record.
- Ability to pass a pre-screen drug test and background check.
