What are the responsibilities and job description for the Car Sales Team Member position at Jimmy Britt Chevrolet?
About Our Internet Sales Team
At Jimmy Britt Chevrolet, we strive to provide an exceptional customer experience. With multiple Dealer of the Year awards in Georgia, we are committed to excellence.
Your Role
You will be responsible for handling online inquiries from today's researched consumers and assisting them throughout their purchase. You will work with our excellent management team to deliver exemplary customer service, developing long-lasting relationships with both coworkers and customers.
We believe in hiring great people and investing in their future. Our employees genuinely care about one another, and we foster a great team environment at our customer-centric dealership.
Responsibilities:
- Handle high lead volumes with customer-first empathy and common sense.
- Achieve success and customer service and sales goals with good closing percentages and high CSI.
- Respond promptly to inquiries in a professional manner.
- Aid customers in the vehicle buying experience using product knowledge and expertise.
- Maintain high moral and ethical standards, conducting yourself with honesty and integrity.