What are the responsibilities and job description for the Parts Counter Position position at Jimmy Britt CJDR of Statesboro?
WE OFFER:
- Medical and Dental Insurance
- We believe in promoting from within
- Paid Vacation
- Bonus Plans
Responsibilities
- Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line
- Answers phone calls, providing price quotes and other information
- Pulls and fills orders from stock
- Maintain accurate stock of fast moving items per Manufacture requirements
- Locates out-of-stock parts from outside source and submits an emergency order, if necessary
- Notifies all necessary parties when special ordered parts have been received
- Pulls orders for delivery as needed, making sure all parts are tagged with customer names and job number
- Follows up on back-ordered parts and replenishes assigned inventory daily
- Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required
- Assists outside sales representatives with their order
- Makes sure all internal requests for parts are billed on service repair order
- Receives payment from retail customers or obtains credit authorization
- Ensures that all charge sales are signed by the customer and that all customers receive their copy of the invoice
Qualifications - Minimum 3 years parts experience required
- Excellent communication and customer service skills, and able to maintain a professional image and demeanor
- Ability to multi-task in a fast paced environment
- Strong Computer & Phone Skills
- Experience preferred but will train the right applicant
- Must be detail oriented with basic automotive parts knowledge
- Must pass drug screen
- Acceptable motor vehicle record required
