What are the responsibilities and job description for the Assistant Manager position at Jimmy John's?
Job Description : Assistant Manager at Jimmy John's
Position : Assistant Manager Location : Mayfield Heights
About Us :
Jimmy John's is known for its fresh, fast, and tasty sandwiches. We pride ourselves on delivering an exceptional customer experience, with a focus on speed and quality. Our culture is dynamic, fun, and values hard work and dedication.
Job Summary :
We are seeking a motivated and experienced Assistant Manager to join our team. The Assistant Manager will support the General Manager in overseeing daily operations, ensuring customer satisfaction, and promoting a positive working environment. This role is pivotal in driving the success of our store by leading, coaching, and developing our team.
Key Responsibilities :
- Leadership & Management :
- Assist in managing daily operations of the store, including opening and closing procedures.
- Lead, train, and motivate a team of employees to maintain high standards of service and food quality.
- Schedule staff according to business needs, ensuring adequate coverage at all times.
- Customer Service :
- Ensure all customers receive prompt, friendly, and professional service.
- Handle customer complaints and issues effectively, turning negative experiences into positive outcomes.
- Operational Excellence :
- Monitor inventory levels, manage stock orders, and minimize waste.
- Ensure compliance with health and safety regulations, maintaining cleanliness and operational standards.
- Implement and enforce company policies and procedures to enhance store performance.
- Financial Performance :
- Assist in managing store budgets, labor costs, and profitability.
- Participate in financial planning, sales forecasting, and cost control.
- Team Development :
- Conduct regular performance reviews, provide feedback, and develop staff through training programs.
- Foster a culture of learning and development within the team.
- Marketing and Promotion :
- Support local store marketing initiatives to increase sales and brand awareness.
- Engage with the community to enhance store visibility.
Qualifications :
Physical Requirements :
Benefits :
How to Apply :
Interested candidates should submit their resume and a brief cover letter explaining why they would be a great fit for this role
Jimmy John's is an Equal Opportunity Employer
We look forward to hearing from you!
