Service Administrator

Job Overview

The Service Administrator is responsible for managing and coordinating administrative support services, ensuring smooth operational efficiency across the organization. This role requires strong organizational skills, attention to detail, and the ability to multitask in a dynamic environment.

Key Responsibilities

• Manage and coordinate administrative support services for the organization
• Handle incoming communications, including emails, phone calls, and correspondence
• Schedule and coordinate meetings, appointments, and travel arrangements
• Maintain and organize digital and physical filing systems
• Process and track administrative documents and reports
• Support management with preparation of presentations, reports, and documentation
• Manage office supplies and equipment inventory
• Assist in implementing and maintaining administrative procedures and workflows
• Provide front-line customer service and act as a point of contact for internal and external stakeholders

Required Qualifications

• High school diploma or equivalent; associate's or bachelor's degree preferred
• 2-3 years of administrative support experience
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Excellent communication skills, both verbal and written
• Strong organizational and time management abilities
• Ability to work independently and as part of a team
• Proficient in data entry and record-keeping

Technical Skills

• Advanced computer skills
• Experience with database management
• Knowledge of office management software
• Basic troubleshooting skills for office equipment

Soft Skills

• Professional demeanor
• Problem-solving abilities
• Adaptability
• Customer service orientation
• Attention to detail