What are the responsibilities and job description for the Cashier and Customer Service position at JJ Fish and Chicken?
Job Overview
We are seeking a motivated and friendly Customer Service Associate / Cashier to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and ensuring a positive shopping experience. You will handle transactions efficiently and assist customers with their inquiries, contributing to a welcoming atmosphere in our grocery store.
Responsibilities
- Greet customers warmly and provide assistance as needed.
- Operate the cash register accurately and efficiently, handling cash, credit, and debit transactions.
- Maintain knowledge of store products to assist customers with their purchases.
- Engage in upselling and suggest additional products to enhance customer satisfaction.
- Address customer inquiries and resolve any issues promptly and professionally.
- Ensure the checkout area is clean, organized, and stocked with necessary supplies.
- Collaborate with team members to meet sales goals and improve customer service standards.
- Adhere to all company policies regarding cash handling and security procedures.
Requirements
- Proven experience in customer service or retail sales is preferred.
- Strong phone etiquette skills for handling customer inquiries over the phone.
- Ability to communicate effectively with customers and team members.
- Experience with cash registers and cash handling procedures.
- Bilingual skills are a plus, enhancing communication with diverse customers.
- Familiarity with grocery store operations is advantageous.
- A positive attitude, strong work ethic, and willingness to learn are essential.
- Ability to work flexible hours, including evenings and weekends as needed.
Join us in creating an enjoyable shopping experience for our customers while developing your skills in a dynamic retail environment!
Job Types: Full-time, Part-time
Pay: $12.18 - $13.23 per hour
Shift:
- Morning shift
- Night shift
Ability to Commute:
- Marietta, GA 30064 (Required)
Work Location: In person
Salary : $12 - $13