What are the responsibilities and job description for the Commercial Lines Account Manager position at JL Connects?
Role Description:
The primary responsibility of the Commercial Lines Account Manager is to service a designated portfolio of Commercial Lines accounts, including general liability, property, workers' compensation, and other business-related insurance coverages. This role focuses on building strong relationships with clients, offering tailored solutions to meet their unique business needs, fostering teamwork, and delivering exceptional customer service with professionalism and expertise.
RESPONSIBILITIES
- Adhere to the High Performance Team Contract and maintain professionalism.
- Design, present, and assist clients in implementing comprehensive insurance plans, with referrals to additional services.
- Analyze contracts, leases, and documents to identify compliance issues and provide solutions and cost estimates.
- Build and maintain strong client relationships, serving as the main point of contact for coverage and troubleshooting.
- Continuously evaluate and improve processes, provide exceptional customer service, and engage in ongoing skill development.
QUALIFICATIONS
- BA/BS preferred; Insurance Producer License required.
- Experience in commercial lines account management.
- In-depth knowledge of markets, policies, and products, with a willingness to share insights with peers.
- Strong listening, attention to detail, and ability to manage multiple projects and deadlines.
- Excellent communication, organizational skills, and a sense of urgency.
PERKS: Flexible hybrid schedule, comprehensive benefits, PTO, and opportunities for advancement!
