What are the responsibilities and job description for the Licensed Customer Service Representative position at JLB Agency?
Opportunity to represent Allstate , one of the most recognized brands in the insurance industry!
5 County Philadelphia Area
Are you a self-motivator who is responsible, trustworthy, and works well with others? We are looking for driven individuals who have a passion for making strong connections with new and existing customers to help grow our business. As our new hire, we’ll invest in your success with training and mentorship. If you are looking to join a successful team while expanding your knowledge in the insurance industry, this role is for you! Take a step forward and join our dedicated team!
Hours: Full-time (Mon - Fri, 9a - 5p)
Compensation: Hourly pay commission; competitive with potential to earn individual and team bonuses. No limits on compensation; based on your performance and strong work ethic.
Responsibilities:
5 County Philadelphia Area
Are you a self-motivator who is responsible, trustworthy, and works well with others? We are looking for driven individuals who have a passion for making strong connections with new and existing customers to help grow our business. As our new hire, we’ll invest in your success with training and mentorship. If you are looking to join a successful team while expanding your knowledge in the insurance industry, this role is for you! Take a step forward and join our dedicated team!
Hours: Full-time (Mon - Fri, 9a - 5p)
Compensation: Hourly pay commission; competitive with potential to earn individual and team bonuses. No limits on compensation; based on your performance and strong work ethic.
Responsibilities:
· Solicit for new business via telephone, networking, and other lead sources
· Ask customers for referrals and explain our referral program
· Maintain knowledge of products
· Create and build client relationships with new and existing customers
· Process and follow-up on P&C endorsements
· Offer cross-sell P&C products
· Provide quotes for existing customers for all P&C (non-commercial) lines
· Prepare and conduct insurance policy reviews
· Update customer information in Allstate system
· Take claim reports as described in office procedure manual and follow-up on claims
· Receive and process payments accurately
· Review monthly pay/cancel list and follow-up with customers
· Follow-up with compliance processes (T-Docs, pended bound business, etc.)
Requirements:
· Strong customer service background
· P&C license
· Upbeat, positive and enthusiastic attitude
· Self-starter who is driven
Benefits:
· Positive, family-oriented work environment
· Competitive pay plan with hourly pay plus bonuses
· M-F schedule with work-life balance
· 90-day training with the ability to advance
· 401K after one year of service
Advancement Opportunities:
· Training, ongoing education, and development that supports your goals and leads to success and advancement within the agency