What are the responsibilities and job description for the Assistant Facilities Manager position at JLL?
Are you ready to take the next step in Facilities with JLL? We're looking for an Assistant Facilities Manager (AFM)to join our IFM team that manages our industrial client campus in the the Palm Bay-Melbourne-Titusville, Florida Metro area!
Reporting To: Facilities Manager
Location: Merritt Island, FL 32899
Type of Employment: Full-time w/JLL employee benefits within 1 month of employment
Schedule: On-site, Sun-Thurs OR Tues-Sat, 8:00 AM to 5:00 PM (slightly flexible)Additional Perks: company provided laptop, cell phone, annual 7.5% salary bonus, flexible Time Off (FTO)Estimated Salary: $70,000-$80,700 The compensation range listed is an estimate and not guaranteed. A job offer will vary based on applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data
What this job involves
Assist the Facility Manager in the delivery of services to operate and maintain the property including customer/client services, financial management, facility maintenance, procurement, and supplier management. Develop client relationships with key representatives in supporting client's corporate real estate goals and objectives.
What your day-to-day will look like: Work with Facility Manager to oversee the delivery of maintenance and repair services.
Maintain client satisfaction with delivery of Facility Management services and support programs to increase customer satisfaction
Interface with occupants of selected properties.
24/7 emergency call support and site attendanceisrequired
Follow established escalation procedures and incident reporting procedures
Support work order management for in house staff and vendors as necessary.
Meet or exceed site Key Performance Indicators (KPI's); assist with monitoring Service Level Agreements (SLA's) monthly to identify potential challenges and plan corrective actions accordingly
Demonstrate strong collaboration and teamwork within the account team, by including driving the development and implementation of IFM best practices and innovations
Assist in the development and management of operating and capital budgets.
Support the Regional Manager in the implementation of short and long-term projects for the client.
Assist in the development and implementation of the annual management plan; accomplish key performance indicators as identified by the Account Manager.
Oversee the appropriatemonthly/quarterly/annualreporting appropriate for the client.
Maximize utilization of suppliers, preferred vendors/contractors and the level of spending with Minority/Women owned Business Enterprises (M/WBE).
Insurecompliance with Jones Lang LaSalle minimum audit standards.
Assist in the development and management of the detailed, zero-based annual operating budgets for each building in your territory.
Develop monthly/quarterly variance reporting on all operating budgets for each property on a timely basis.
Coordinate discussions with selected vendors or suppliers regarding goal setting, performance criteria, and performance review.
Manage the maintenance of existing contracts.
Source local services and goods needed to perform day to day operations through 3rd party suppliers. This includes writing contract, obtaining necessary vendor set up forms and reviewing certificate of insurance for compliance.
Support IFM team to collaborate with account Sourcing team on national and regional sourcing opportunities to define scope, coordinate supplier walk-through, and manage national and regional supplier performance at property level.
Must provide proof of US Citizenship: Due to federal government regulations pertaining to secured areas on-site, candidates applying for the position must be able to provide proof of US Citizenship. This requirement ensures compliance with legal and security mandates. All applicants must possess a valid form of identification that confirms their US citizenship status.In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.
Required Skills and Experience:High School Diploma or equivalent
2 years of proven work experience managing operations of a commercial or industrial facility as a third-party provider, corporate, or as a consultant
Must be located in the Palm Bay-Melbourne-Titusville area (relocation assistance is not available for this role)
Experience using Computerized Maintenance Management System (CMMS)
Strongleadership skills, customer service skills and interpersonal skills with associates, clients and vendors.
Knowledge of applicable financial and accounting terms and principles as they apply to facility management.
Strong client service orientation with the ability to provide information and respond to questions from groups of managers, customers, and the Vendors.
Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding.
Ability to respond to common inquiries or complaints from clients, co-workers, vendors, contractors and supervision.
Preferred experience and skills:Military service or higher education in a related field such as business, hospitality, facility/property management is desirable
Corrigo CMMS exposure is desirable
Please submit your application with an updated resume, location, and contact information. If you're a current JLL employee, please apply using the Internal Career Site. Have a Referral for this role? Log into Refer2JLL to submit them for the opportunity
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
Reporting To: Facilities Manager
Location: Merritt Island, FL 32899
Type of Employment: Full-time w/JLL employee benefits within 1 month of employment
Schedule: On-site, Sun-Thurs OR Tues-Sat, 8:00 AM to 5:00 PM (slightly flexible)Additional Perks: company provided laptop, cell phone, annual 7.5% salary bonus, flexible Time Off (FTO)Estimated Salary: $70,000-$80,700 The compensation range listed is an estimate and not guaranteed. A job offer will vary based on applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data
What this job involves
Assist the Facility Manager in the delivery of services to operate and maintain the property including customer/client services, financial management, facility maintenance, procurement, and supplier management. Develop client relationships with key representatives in supporting client's corporate real estate goals and objectives.
What your day-to-day will look like: Work with Facility Manager to oversee the delivery of maintenance and repair services.
Maintain client satisfaction with delivery of Facility Management services and support programs to increase customer satisfaction
Interface with occupants of selected properties.
24/7 emergency call support and site attendanceisrequired
Follow established escalation procedures and incident reporting procedures
Support work order management for in house staff and vendors as necessary.
Meet or exceed site Key Performance Indicators (KPI's); assist with monitoring Service Level Agreements (SLA's) monthly to identify potential challenges and plan corrective actions accordingly
Demonstrate strong collaboration and teamwork within the account team, by including driving the development and implementation of IFM best practices and innovations
Assist in the development and management of operating and capital budgets.
Support the Regional Manager in the implementation of short and long-term projects for the client.
Assist in the development and implementation of the annual management plan; accomplish key performance indicators as identified by the Account Manager.
Oversee the appropriatemonthly/quarterly/annualreporting appropriate for the client.
Maximize utilization of suppliers, preferred vendors/contractors and the level of spending with Minority/Women owned Business Enterprises (M/WBE).
Insurecompliance with Jones Lang LaSalle minimum audit standards.
Assist in the development and management of the detailed, zero-based annual operating budgets for each building in your territory.
Develop monthly/quarterly variance reporting on all operating budgets for each property on a timely basis.
Coordinate discussions with selected vendors or suppliers regarding goal setting, performance criteria, and performance review.
Manage the maintenance of existing contracts.
Source local services and goods needed to perform day to day operations through 3rd party suppliers. This includes writing contract, obtaining necessary vendor set up forms and reviewing certificate of insurance for compliance.
Support IFM team to collaborate with account Sourcing team on national and regional sourcing opportunities to define scope, coordinate supplier walk-through, and manage national and regional supplier performance at property level.
Must provide proof of US Citizenship: Due to federal government regulations pertaining to secured areas on-site, candidates applying for the position must be able to provide proof of US Citizenship. This requirement ensures compliance with legal and security mandates. All applicants must possess a valid form of identification that confirms their US citizenship status.In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.
Required Skills and Experience:High School Diploma or equivalent
2 years of proven work experience managing operations of a commercial or industrial facility as a third-party provider, corporate, or as a consultant
Must be located in the Palm Bay-Melbourne-Titusville area (relocation assistance is not available for this role)
Experience using Computerized Maintenance Management System (CMMS)
Strongleadership skills, customer service skills and interpersonal skills with associates, clients and vendors.
Knowledge of applicable financial and accounting terms and principles as they apply to facility management.
Strong client service orientation with the ability to provide information and respond to questions from groups of managers, customers, and the Vendors.
Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding.
Ability to respond to common inquiries or complaints from clients, co-workers, vendors, contractors and supervision.
Preferred experience and skills:Military service or higher education in a related field such as business, hospitality, facility/property management is desirable
Corrigo CMMS exposure is desirable
Please submit your application with an updated resume, location, and contact information. If you're a current JLL employee, please apply using the Internal Career Site. Have a Referral for this role? Log into Refer2JLL to submit them for the opportunity
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
Salary : $70,000 - $80,700
