What are the responsibilities and job description for the Assistant Program Delivery LPV Manager – Meetings & Events position at JLL?
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Work Scope
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Work Scope
- Day to day supervision of the events team members in support of the Meetings and Events program
- Oversee and coordinate with event support staff and third-party vendors
- Independently manage and execute high-level special events as requested by the Amazon Event Organizer
- Lead comprehensive event planning, including site visits, planning meetings, and final details meetings with stakeholders
- Develop and implement new policies and procedures
- Analyze and optimize existing operational procedures
- Drive continuous improvement initiatives for operations and service levels
- Track and analyze team performance metrics
- Prepare and present monthly performance reports to Program Delivery Manager
- Other duties as assigned in support of the Amazon Meetings & Events program
- Demonstrate ability to work independently on complex projects and activities
- Provide high level support to team and customers
- Exercise independent judgment in analyzing data and making decisions with minimal senior oversight
- Contribute to strategic planning and lead complex initiatives within the team
- Build and maintain relationships across business segments
- Apply advanced skills to manage complex projects
- Identify and resolve moderately complex problems using organizational best practices
- Analyze and interpret data to resolve non-routine challenges
- Exercise influence within direct and extended teams
- Provide prompt and courteous responses to Amazon Event Organizer and client requests within the guidelines set forth by Amazon Meetings & Events
- Maintain ethical, professional, and courteous relationships with contractors, employees, and property management teams
- Perform as a team member with all employees
- Communicate and work effectively with officers, senior contacts within client organization, and business associates.
- Prepare proposals and presentations
- Assist in compiling budget information and business review metrics
- Comply with all company and regional policies
- Learn and follow all Amazon policies and procedures as they apply to onsite meetings and events
- Flexible hours: Must be willing to work nights, evenings and weekends as necessary
- Demonstrated analytical and problem-solving abilities
- Strong leadership capabilities
- Excellence in stakeholder management and communication
- Project management skills
- Proven ability to work independently and exercise sound judgment
- Strong data analysis and interpretation skills
- Advanced proficiency in MS Office Suite
- Excellent verbal and written communication skills
- Strong organizational and time management abilities
- Ability to influence and drive change across teams
- Meet highest attendance and punctuality requirements
- Operate personal computer, software as appropriate for project and all other office equipment
- Climb up and down stairs as part of emergency procedure, practice and/or implementation
- Detect emergency alarms - auditory and/or visual
- 3 years of event management or relevant hospitality experience
- Demonstrated experience in team leadership and project management
- Bachelor's Degree or equivalent experience in Event Management, Hospitality Management, or related field
