What are the responsibilities and job description for the Associate PM – Experience and Onboarding position at JLL?
Associate PM – Experience And Onboarding, New Business (P2)
Our Associate PM, Experience and Onboarding will work to bridge action items and further support between Senior HR Coordinators, New Business PM, TA and on Account PXP. With a lens of employee onboarding, they will serve as one of the HR experts and resources for newly onboarded employees, both transitioning and external new hires.
Primary Responsibilities:
Our Associate PM, Experience and Onboarding will work to bridge action items and further support between Senior HR Coordinators, New Business PM, TA and on Account PXP. With a lens of employee onboarding, they will serve as one of the HR experts and resources for newly onboarded employees, both transitioning and external new hires.
Primary Responsibilities:
- In partnership with HR Optimization PM, assist with the timely delivery of the tool to the JLL HR PXP in support of the new client and in partnership with Account Leadership.
- Support assigned employee group in month one of stabilization of new business, focusing on data review and accuracy.
- Track and implement best practices that to ensure transitioning and net new employees have necessary HR tools to meet the needs of our clients.
- Enable an exceptional employee experience during moments that matter throughout the onboarding process (i.e. – Account Orientations, Office Hours, Payroll/Timekeeping questions)
- Cultivate positive onboarding experience in partnership with account leadership and be one of the employees’ primary touchpoints “on the ground”
- Triage HR questions related to employee readiness in partnership with Talent Acquisition, Payroll, HRSD, IT and Operations
- Assist PXP with Document any compensation or MSA driven account exceptions for future personnel planning.
- Work with account team to create supervisory org in WD reflective of Account Org Chart
- Partner with Senior New Business Coordinators to follow up on any delayed personnel needs (background check, one-time payments, deductions, etc.)
- Draft and distribute HR communications for HR related updates throughout the first month of go live as needed for transitioning and new account hires.
- Execute data audit (i.e. PTO/Vacation carry over, service dates, CBA info, titles, and CM)
- Drive the JLL culture with new employees, serving as one of JLL’s HR SME’s
- Skilled multitasker who can lead local and regional employee events, programs, etc.
- Strong administrative skills with the ability to effectively manage priorities
- Ability to adjust styles of communicating to varying situations to ensure an inclusive environment
- A passion to work with people across a variety of backgrounds teaching and learning from people across the organization
- Excellent organizational skills with a starter finisher mentality with acute attention to detail
- 12 months in HR role with a focus on hiring coordination and administration
- Bachelors’ degree in relevant field
- Experience in Training or Onboarding strongly preferred
