Communications Associate

What this job involves - The Communications Associate is a key role on the account who will lead communications to the account team and to the client. This role will be a leader in developing the account’s strategic communications plan, while facilitating the gathering, maintaining, and disseminating of information. The role is highly visible and fast-paced, and the ability to successfully manage multiple priorities is essential.

What is the day to day?

• Collaborate with functional teams to ensure alignment and support of core strategies and initiatives and ensure consistency of messaging, as well as “tell our story” to the client organization.
• Implement key communications campaigns to support and drive the account objectives.
• Be the advocate for communicating firm news to the team, and team news to the firm.
• Provide support for electronic communications, web portal content, presentation material, and other projects as they arise.
• Develop and maintain templates and tool kits to streamline the content creation process and enforce consistency aligned to the latest style guidelines.
• Partner with stakeholders to create a communications roadmap based on business initiatives and desired outcomes.
• Developing communications such as: account team newsletters, recognition programs, client communications, monthly, quarterly, and annual reports, governance meeting presentations, ad-hoc reporting, managing the team’s organization charts and distribution lists and providing oversight coordination to the leadership team for initiatives.
• Partner with leadership to execute various meetings and events for account team, including team meetings, town halls, regional CRM meetings, employee/client events, and other events.
• Create and develop new and interesting ways to reach our diverse audiences through various digital channels, email, posters, digital signage, programming, podcasts, videos and other methods, keeping people engaged with consistent and dynamic content.
• Develop and maintain an on-account communications calendar.
• Develop and maintain a library of case studies to share account success stories.
• Manage ad hoc projects/initiatives as needed and on-time. Participate in and support account-wide initiatives.
• Ensure JLL Brand standards are broadly implemented across the account.
  
  

Required

Desired experience and technical skills -

• 0 to 3 years of experience in communications, public relations, or a related field
• Self-starter with willingness to learn!
• Excellent written and verbal communication skills
• Strong attention to detail and ability to manage multiple projects simultaneously
• Proficiency in Microsoft Office Suite and familiarity with content management systems
• Ability to work in a fast-paced environment and meet tight deadlines
• Strong interpersonal skills and ability to work effectively in a team
  
  

Preferred

• Bachelor's degree in Communications, Journalism, Public Relations, or a related field
• Experience with social media platforms and analytics tools