Concierge

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves -

Core functions include:

• Enthusiastically welcome our guests, anticipate their needs, assist with arrival, office orientation, and departure - respond promptly with your personal spirit, however busy and whatever time of day!
• Create memorable experiences with a warm, welcoming personality.
• Take initiative to proactively address guest needs and answer questions.
• Share your personal passions and knowledge of the office services, spaces, and amenities available to guests and help them feel welcomed and productive.
• Provide daily reports and track all visitors, vendors, visiting employees and guests
• Coordinate security access
• Assist associates with security and access applications
• Process facilities work orders online and track progress of work orders.
• Ensure EB areas (kitchen, dining area, reception area, general space, huddle rooms, print areas) are tidy, clean, and always organized.
• Manage incoming calls pertaining to the business for the office.
• Manage incoming and outgoing courier and other packages or mail as required.
• Prioritize and process request for large conference room bookings, general conference rooms request, report issues with A/V equipment in addition to ensuring conference rooms always and ready for meetings.
• Any additional work requested or needed at any given time.

Additional responsibilities include:

• Grant access, register provide support to EV users.
• Manage vehicle registration, spreadsheet
• Support the annual management plan by accomplishing key performance indicators.
• Work with facilities, maintenance, security team to ensure office is functioning properly - HVAC, lights, cleaning, doors etc.
• Perform ad hoc facilities assignments as needed.
• Facilitate team meetings and take meeting notes
• Process New hire and term tickets (using work order and space management applications)
• Team Duties - Associate Moves, Add and Changes and all duties to do so
• Collaborate with team members to communicate trends in guest services and develop best practices and streamlined processes that respond to guests' needs.

Sound like you? To apply you need:

• High School Diploma

Years of relevant experience:

• Minimum one to two year
• Preferred Three years administrative/facilities experience supporting multiple people preferably in real estate industry

Skill and Knowledge:

• Perform administrative duties and maintain a high level of professionalism and integrity as a team player across the organization and possess the ability to work for and communicate in various forms with peers, multiple level managers, supervisors, external clients, and vendors with minimal daily supervision.
• Demonstrate confidence, responsiveness, and exceptional customer service and relationship building skills.
• Working knowledge of Microsoft Word, Excel, Power Point, Outlook, Mapping, and database software
• Working knowledge of audio-visual equipment located in the conference rooms
• Enjoy multi-tasking at a fast pace while having an impeccable eye for detail to ensure accuracy and efficiency.
• Assert discretion and professionalism when given access to confidential and/or private information.
• Track inventory of office supplies and place order

Physical work /requirements/conditions:

• This isposition also covers moves add and changes for associates. maximumof 20 pounds of lifting may be needed

Estimated total compensation for this position:

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view ourSupplemental Privacy Statement which describes your rights and disclosures about your personal information.If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.