What are the responsibilities and job description for the Facilities Coordinator with Mailroom experience position at JLL?
The Facility Coordinator is part of JLL’s Experience Services team and ensures client satisfaction with site leadership team by providing a seamless interface of the client real estate organization and facilities through operational excellence, responsiveness and creativity that develops and maintains a positive relationship. Acts as an interface with client, visitors, and guests. Acts collaboratively to solve problems and resolve spontaneous and unique situations with professionalism and service orientation.
The Facility Coordinator also acts as Liaison on the client's behalf with Building Property Management for the maintenance and repair of the office space.
Your day to day:
The Facility Coordinator also acts as Liaison on the client's behalf with Building Property Management for the maintenance and repair of the office space.
Your day to day:
- Interface with client´s community as representative of the Farmers brand
- Perform mail/supply functions as back-us support for breaks, lunch or unexpected absences
- Schedule Vendor deliveries, including coordinating access, elevator usage, check COI requirements and be onsite as needed
- Open work tickets with both internal and external vendors as needed
- Consult with IT for data and phone line needs
- Consult with building for electrical and HVAC needs
- Coordinate with central managers for all equipment installs, moves, adds and changes
- Complete duties for office restack
- Possess above average communication skills and can work independently in a professional manner
- Complete special projects as requested
- Coordinate elevator usage, deliveries, lighting needs, air or heating needs etc with Customer Building management
- Promote good will between Farmer’s internal departments
- Utilize email system and other Farmer systems
- Proficiency in Excel, Word, Power Point and other Windows Office platforms
- Create/maintain documents in Microsoft Word and Excel, as directed by the Customer
- Work successfully with all levels of the organization to achieve goals and to contain/reduce expenses
- Receive, sort, and distribute incoming mail and packages to appropriate departments or personnel.
- Prepare and process outgoing mail, including letters, packages, and other correspondence.
- Adhere to site and mailroom policies and procedures
- Sort mail, such as returned letters, adjustments, bills, orders and payments
- Resolve issues with incorrect, returned mail
- Receive outgoing mail and apply correct postage
- Operate postage machines, scanners, and other mailroom equipment.
- Maintain accurate records of all deliveries and outgoing shipments.
- Ensure timely pickup and drop-off with postal and courier services.
- Coordinate with internal departments for special mailings or deliveries.
- Fold letters, circulars or other documents and insert into envelopes for distribution
- Record registered mail
- Place mail in proper buckets for distribution
- Process outgoing shipments (Fed-Ex, UPS, DHL and USPS)
- Basic Microsoft office capabilities to include: Excel, Word, PowerPoint
- Must be able to communicate with VPs and personnel on all levels therefore must possess courteous and respectful communication skills and can work independently in a professional manner
- High school diploma or equivalent required
- Must be able to lift a minimum of 50 lbs.
- Ability to bend, twist, kneel, and stoop.
- Must be able to work quickly with hands and have good hand/eye coordination
- Ability to spend much of the day on his/her feet
