What are the responsibilities and job description for the Facilities Operations Manager position at JLL?
JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Location: Detroit Metro Airport
The Operations Manager is responsible for the management and operation of the properties and staff as directed by the clients and in accordance with the standards and procedures of JLL.
Facilities Management
- Provide leadership and direction for the efficient operations and maintenance of all facility electrical, mechanical, structural, and life safety
- Complete quarterly onsite inspections which require manager to travel to each site.
- Verify all work has been completed to satisfactory standards
- Vendor management skills are required to ensure all vendors are delivering to the service levels expected and contracted to
- Oversee daily operations of sites including setting priorities on work to be performed in collaboration with Facility Manager objectives
- Manage PM work orders for ongoing inspections and regularly scheduled maintenance
- Partner with MES to deliver high quality work order performance
- Ensure that service levels are maintained at the appropriate level
- Any and all other duties and tasks assigned
Client Service/Satisfaction
- Develop and maintain positive client relationship
- Conflict resolution and solution analysis
- Manage and Coordinate work requests with onsite staff
Compliance
- Provides contract compliance management and quality control
- Responsible for JLL Engineering compliance program
Budgeting/Reporting
- Aid in preparation of budgets for operations
- Preparation of regular and ad-hoc reports
Desired Experience and Technical Skills
- Strong organizational and management skills
- Minimum of 3 years of Facilities Management experience required either in the corporate environment, third party service provider or as a consultant
- Strong interpersonal and supervisory skills
- Strong presentation skills
- Proficient in MS Office, and MS SharePoint
- Computer proficiency in CMMS (Work Order) systems
- Ability to supervise vendor performance during normal and off hours including weekends when necessary
- Preferred * Knowledge of real estate, management, accounting and building systems, especially restaurant/hospitality facilities management and/or refrigeration systems.
Location:
On-site -Detroit, MIIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
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For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.
Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Accepting applications on an ongoing basis until candidate identified.
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
