What are the responsibilities and job description for the Facility Manager position at JLL?
What this job involves:
The Facilities Manager will be the single point of contact responsible for facilities management, assisting the Sr. Facilities Manager and/or the Account Leader with the delivery of quality facility management services. This role will coordinate and manage tenant requirements and service delivery to ensure satisfaction.
Summary of Duties/Essential Functions:
The Facilities Manager will be the single point of contact responsible for facilities management, assisting the Sr. Facilities Manager and/or the Account Leader with the delivery of quality facility management services. This role will coordinate and manage tenant requirements and service delivery to ensure satisfaction.
Summary of Duties/Essential Functions:
- Supports the Sr. Facilities Manager and/or Account Lead in the implementation of short and long-term goals & projects for the client
- Develops and implements innovative programs, processes and procedures that reduce short- and long-term operating costs and increases productivity by working closely with the Sr. Facility Management Lead, Account Leader, and the client.
- Oversees the monthly/quarterly/annual reporting requirements appropriately based on client needs
- Completes all facilities related reports accurately and on time following the client’s policies for record keeping.
- Manages the work assignments for building technicians, vendors, and contractors.
- Leads facilities staff to deliver expected service levels to the client within the prescribed budget.
- Assists with the development and implementation of the annual management plan for the buildings within the area.
- Oversees the development and management of the capital and expense budgets by interfacing closely with the client representative
- Ensure client satisfaction with site leadership team by providing a seamless interface of the client real estate organization and facilities through leadership, responsiveness and creativity that develops and maintains a positive relationship.
- Recommends capital improvements and prepares operating budget reports. Prepares monthly operating budget & forecasts and completes monthly variance report.
- Follows the annual performance plan; accomplish Key Performance Indicators as agreed with client in the Objectives of the Performance Agreement for the position.
- Share innovations and best practices with the assigned owner of best practices for JLL Facilities Management.
- Manage contractors when on site ensuring each contractor is following all client and JLL policies and ensuring the delivery of the service is completed correctly.
- Oversee the overall service delivery of the contracted services. Ensure all Client and JLL polices in regard to delivery of service, safety and compliance are followed.
- Any/other duties as assigned
- Bachelor’s degree or equivalent work experience in Facilities Management with management/technical emphasis. MBA is a plus
- 6 years industry experience required either in the corporate environment, third party service provider, or as consultant
- Strong leadership & management skills
- Strong interpersonal skills
- Strong communication and presentation skills
- Manage both technical and administrative staff
- Proficient in MS programs such as Excel, PowerPoint, Outlook, etc.
- Computer proficiency in CMMS systems
