What are the responsibilities and job description for the Operations Team Lead position at JLL?
What is the day to day?
- Lead warehouse staff and daily distribution activities.
- Managing, evaluating, and reporting on warehouse productivity.
- Tracking and coordinating the receipt, storage, and timely delivery of goods and materials.
- Ensure ordering of supplies and maintaining suitable inventory levels.
- Checking orders, items received, inventory, and deliveries for accuracy.
- Maintaining records, reporting relevant information, and preparing any necessary documentation.
- Ensuring PPE compliance with health and safety regulations.
- Coordinating and maintaining activities, projects, etc.
- Communicating and coordinating with other departments and customers.
- Drive staff growth and development by always succession planning.
- Present ideas on how to improve operations within all area’s.
- Contribute to updating/editing procedures/forms as needed.
- Work with Operations Supervisor on one-on-one coaching with staff.
- Be forward thinking and plan several steps ahead, being mindful of potential issues/problems that could arise with new or changed activities.
- Be available for calls from security, Amgen management, TSPs, etc.
- Work with staff to ensure both Amgen and JLL training is completed before its due date.
- Lead daily start up meetings with staff to cover day’s operation and focus areas for improvement.
- Organize support for weekend emergency orders or deliveries.
- High school diploma/GED.
- 2 years of Warehouse and/or Material handling experience.
- Experience working within a warehouse and/or with material/inventory.
- Aptitude to follow pre-determined SOPs and willingness to learn about industry-specific documentation practices.
- Ability to establish rapport with team members through good communication and positive attitude.
- Be forward thinking and plan several steps ahead, being mindful of potential issues/problems that could arise with new or changed activities.
- Associate’s degree and 2 years of Warehouse/Material handling experience.
- Experience working in a warehouse environment (pharmaceuticals or biotechnology)
- Basic knowledge of warehouse inventory management, SAP and Microsoft Office
- Understanding of Department of Transportation (DOT) and international shipping requirements (IATA)
- Understanding of Good Distribution Practices or willing to learn
- Knowledgeable of Cold Chain distribution requirements
- Ability to operate a forklift or other powered industrial vehicles.
- Possess and exhibit excellent attention to detail.
- Able to work standing, walking, or, moving around offices, work site; crouching, or other non-sitting working positions; lifting, carrying, pushing, and pulling of heavy objects with appropriate industrial equipment.
- Ability to comfortably lift 30lbs.
- Controlled temperature environment.
- Work week: 10-hour shifts 4 days weekly (Monday - Thursday)
