What are the responsibilities and job description for the Portfolio Technology Leader position at JLL?
Summary:
As the Portfolio Product Technology Leader, you will spearhead technological innovation and digital transformation in Work Dynamics' (WD) Portfolio Services (PS) business line and drive close collaboration with the global Leasing Advisory business on JLL's go forward integrated digital leasing platform. Reporting to the CEO of WD Technology (WDT) and serving on the WD PS business line leadership team, you will blend strategic vision with technical expertise to develop technology products that enhance operational efficiency, improve service delivery, and create value through technology-enabled solutions for PS. This role requires close collaboration with WD PS and WDT leadership, WD account, vertical and geographic leaders, Leasing Advisory and Leasing Technology leadership, JLL Technologies (JLLT) product and engineering teams, service and support teams, and sales and marketing teams across WD, Leasing Advisory, and JLLT.
Key Responsibilities:
Strategy Development:
Formulate and implement a comprehensive Portfolio Products technology strategy aligned with PS and Leasing Advisory business objectives
Identify opportunities for innovation and digital transformation for managers and operators of occupier portfolios including transactions management, lease administration and strategic scenario planning
Conduct competitive analysis of Portfolio Product technologies
Align product strategies, roadmaps, and investments between WDT and Leasing Technology
Top priority on TCO reduction and continuous improvements - these should be critical to the role.
Portfolio Product Management & Development
Lead the selection of Portfolio Product technologies (transactions management, lease administration and portfolio scenario planning and analytics platforms) in partnership with the business.
Make build, buy or partner recommendations
Gather requirements from clients and multiple cross-functional and cross-business stakeholders
Define features, value propositions, and confirm costing for all technology products
Drive development of JLL-built PS technology products
Recommend product features, roadmaps, and investments
Collaborate with engineering teams to deliver roadmaps on time and within budget
Implementation and Support
Oversee implementation and support of PS technology products with WDT tech services teams
Adoption and Customer Satisfaction
Work with WDT tech advisors and directors to boost adoption and satisfaction
Go-to-Market Strategy
Partner with WD sales and marketing to increase PS technology adoption in sales motions
Data Management and Analytics
Define data and insights requirements for PS
Develop data governance frameworks and best practices
Leverage data analytics to enhance decision-making and operational performance
Team Leadership
Build and lead a team of technology professionals within Portfolio Products Technology.
Lead and develop staff, identifying strengths and weaknesses and developing capabilities to the next level to increase the capacity of the overall product function to drive product success.
Be the trusted growth partner for PS and Lease Advisory leadership
Foster innovation and continuous improvement
Vendor Management
Manage technology vendor relationships
Negotiate contracts and ensure SLA compliance
Cybersecurity and Compliance
Ensure Portfolio Product technologies meet cybersecurity standards and data protection regulations
Develop risk mitigation strategies for technology-related risks
Change Management
Lead technology adoption initiatives
Provide training and support for successful technology uptake
Financial Management
Manage technology budgets and investments
Conduct cost-benefit analyses and build business cases for new initiatives
Role will be part of the wider PS finance management. This role will sit on the PS global board and WDT spend on PS should be scrutinized as much as the business P&L
Stakeholder Management
Align Portfolio Product technology initiatives with broader organizational goals
Drive alignment with Leasing Advisory business on product and technology solutions
Communicate strategy and outcomes to senior leadership
Thought Leadership
Establish yourself as the undisputed technology leader in Portfolio Product technologies, both internally and externally
Qualifications:
12 years of experience in full cycle technical product management in relevant software markets taking a data driven, customer centric design approach preferred.
Multiple years as product team leader, with at least 7 years in transactions management, lease administration or related fields
Experience creating product roadmap(s) from conception to launch, establishing product vision and development strategy, defining go-to-market strategy, leading design discussions, and driving other teams and peers to coordinate on common outcomes.
Established PS domain expertise with strong understanding of portfolio management and operations
Experience with transactions management and lease administration technologies
Proven track record in leading digital transformation initiatives
Excellent leadership, communication, and project management skills
Proficiency in data analytics and business intelligence tools
Understanding of cybersecurity principles and data protection regulations.
This role offers an exciting opportunity to drive technological innovation and shape the future of portfolio product management in a global organization
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
As the Portfolio Product Technology Leader, you will spearhead technological innovation and digital transformation in Work Dynamics' (WD) Portfolio Services (PS) business line and drive close collaboration with the global Leasing Advisory business on JLL's go forward integrated digital leasing platform. Reporting to the CEO of WD Technology (WDT) and serving on the WD PS business line leadership team, you will blend strategic vision with technical expertise to develop technology products that enhance operational efficiency, improve service delivery, and create value through technology-enabled solutions for PS. This role requires close collaboration with WD PS and WDT leadership, WD account, vertical and geographic leaders, Leasing Advisory and Leasing Technology leadership, JLL Technologies (JLLT) product and engineering teams, service and support teams, and sales and marketing teams across WD, Leasing Advisory, and JLLT.
Key Responsibilities:
Strategy Development:
Formulate and implement a comprehensive Portfolio Products technology strategy aligned with PS and Leasing Advisory business objectives
Identify opportunities for innovation and digital transformation for managers and operators of occupier portfolios including transactions management, lease administration and strategic scenario planning
Conduct competitive analysis of Portfolio Product technologies
Align product strategies, roadmaps, and investments between WDT and Leasing Technology
Top priority on TCO reduction and continuous improvements - these should be critical to the role.
Portfolio Product Management & Development
Lead the selection of Portfolio Product technologies (transactions management, lease administration and portfolio scenario planning and analytics platforms) in partnership with the business.
Make build, buy or partner recommendations
Gather requirements from clients and multiple cross-functional and cross-business stakeholders
Define features, value propositions, and confirm costing for all technology products
Drive development of JLL-built PS technology products
Recommend product features, roadmaps, and investments
Collaborate with engineering teams to deliver roadmaps on time and within budget
Implementation and Support
Oversee implementation and support of PS technology products with WDT tech services teams
Adoption and Customer Satisfaction
Work with WDT tech advisors and directors to boost adoption and satisfaction
Go-to-Market Strategy
Partner with WD sales and marketing to increase PS technology adoption in sales motions
Data Management and Analytics
Define data and insights requirements for PS
Develop data governance frameworks and best practices
Leverage data analytics to enhance decision-making and operational performance
Team Leadership
Build and lead a team of technology professionals within Portfolio Products Technology.
Lead and develop staff, identifying strengths and weaknesses and developing capabilities to the next level to increase the capacity of the overall product function to drive product success.
Be the trusted growth partner for PS and Lease Advisory leadership
Foster innovation and continuous improvement
Vendor Management
Manage technology vendor relationships
Negotiate contracts and ensure SLA compliance
Cybersecurity and Compliance
Ensure Portfolio Product technologies meet cybersecurity standards and data protection regulations
Develop risk mitigation strategies for technology-related risks
Change Management
Lead technology adoption initiatives
Provide training and support for successful technology uptake
Financial Management
Manage technology budgets and investments
Conduct cost-benefit analyses and build business cases for new initiatives
Role will be part of the wider PS finance management. This role will sit on the PS global board and WDT spend on PS should be scrutinized as much as the business P&L
Stakeholder Management
Align Portfolio Product technology initiatives with broader organizational goals
Drive alignment with Leasing Advisory business on product and technology solutions
Communicate strategy and outcomes to senior leadership
Thought Leadership
Establish yourself as the undisputed technology leader in Portfolio Product technologies, both internally and externally
Qualifications:
12 years of experience in full cycle technical product management in relevant software markets taking a data driven, customer centric design approach preferred.
Multiple years as product team leader, with at least 7 years in transactions management, lease administration or related fields
Experience creating product roadmap(s) from conception to launch, establishing product vision and development strategy, defining go-to-market strategy, leading design discussions, and driving other teams and peers to coordinate on common outcomes.
Established PS domain expertise with strong understanding of portfolio management and operations
Experience with transactions management and lease administration technologies
Proven track record in leading digital transformation initiatives
Excellent leadership, communication, and project management skills
Proficiency in data analytics and business intelligence tools
Understanding of cybersecurity principles and data protection regulations.
This role offers an exciting opportunity to drive technological innovation and shape the future of portfolio product management in a global organization
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
