What are the responsibilities and job description for the Property Manager position at JLL?
The Property Manager (PM) assumes responsibility for coordinating all aspects of property management operations and financial reporting, for a portfolio of industrial properties, ensuring they align with company policies, procedures, and standards. The focus of this role is on providing excellent client and tenant service. The Property Manager should possess knowledge and skills in property management, with an emphasis on maintaining strong relationships with clients and tenants.
This Industrial PM position is based on-site. Local market requirements may vary
WHAT YOU'LL BE DOING
Tenant Move-Ins: This includes preparing commencement letters and handling lease administration for new tenants, ensuring a seamless transition into the property.
Acting as a Liaison: You will serve as a point of contact between tenants and construction management, participating in punch list walk-throughs and follow-up processes. Additionally, you will coordinate finish selections.
Tenant Service: Responding promptly to tenant needs and requests for service and assistance, ensuring their satisfaction and maintaining positive relationships.
Long-Term Occupancy: Your aim will be to maintain high occupancy rates by delivering superior customer service to tenants. This includes managing operating expenses, capital expenditures, and ensuring the overall appearance of the properties.
Service Contract Management: Evaluating service contract requirements on an annual basis and overseeing property maintenance contracts to ensure effective service delivery.
Repairs, Maintenance, and Inspections: Coordinating necessary repairs, maintenance activities, and site inspections to preserve the functionality and condition of the properties.
Accounts Payable and Receivables: Handling the processing and approval of accounts payable transactions, as well as collections of accounts receivables for the properties.
Budgeting and Reporting: Participating in the annual budget preparation for the properties and generating monthly variance reports, ensuring accurate data updates related to lease changes. You will also develop a comprehensive capital improvement schedule for each property.
Operating Expense Reconciliations: Coordinating the reconciliation of operating expenses with the accounting department and understanding various lease provisions related to expenses.
Personnel Supervision: Overseeing the work of maintenance and administrative personnel to ensure their efficiency and the delivery of superior tenant service.
Additional Duties: Performing any other assigned duties to support the property management operations.
In this role, you will play a critical part in managing the properties, addressing tenant needs, and maintaining positive relationships with clients and tenants alike.
WHAT YOU BRING TO THE TABLE
Education and/or Experience:
Bachelor's degree (B.A.) from a four-year college or university, or equivalent combination of education and experience.
Related experience and/or training in property management.
Must have a current Real Estate sales license or obtain it within six months of employment.
5 years of experience in property management.
Computer Skills:
Proficiency in Microsoft Office (Word, Excel, Outlook).
Familiarity with Yardi Property Management System and other systems required by the client.
Competencies: The individual should demonstrate the following competencies:
Analytical: Ability to synthesize complex information, collect and research data.
Problem Solving: Skill in identifying and resolving problems in a timely manner, gathering and analyzing information, developing alternative solutions, and working well in group problem-solving situations.
Project Management: Capability to coordinate projects, communicate changes and progress, complete projects on time and within budget, and manage project team activities.
Tenant Service: Proficiency in managing difficult or emotional tenant situations, responding promptly to tenant needs, soliciting tenant feedback to improve service, responding to requests for service and assistance, and meeting commitments.
Managing People: Inclusion of staff in planning, decision-making, and process improvement, taking responsibility for subordinates' activities, providing regular performance feedback, developing subordinates' skills and encouraging growth, soliciting and applying tenant feedback, fostering quality focus in others, improving processes, products, and services, and continually working to improve supervisory skills.
Quality Management: Demonstration of ways to improve and promote quality, accuracy, and thoroughness.
Business Acumen: Understanding of the business implications of decisions, orientation to profitability, knowledge of the market and competition, and alignment of work with strategic goals.
Cost Consciousness: Ability to work within approved budgets, develop and implement cost-saving measures, and contribute to profits and revenue.
Judgment: Willingness to make decisions, exhibit sound and accurate judgment, support and explain reasoning for decisions, include appropriate people in the decision-making process, and make timely decisions.
Motivation: Setting and achieving challenging goals, persistence, overcoming obstacles, measuring oneself against a standard of excellence.
Quantity: Meeting productivity standards, completing work in a timely manner, striving to increase productivity, and working quickly.
Adaptability: Capacity to adapt to changes in the work environment, manage competing demands, change approaches or methods to fit situations, and deal with frequent changes, delays, or unexpected events.
Initiative: Readiness to volunteer, undertake self-development activities, seek increased responsibilities, take independent and calculated risks, look for and seize opportunities, and ask for and offer help when needed.
Certificates, Licenses, Registrations:
Must have a current Real Estate sales license or obtain it within six months of employment.
WHAT'S IN IT FOR YOU
Join an industry leader and shape the future of commercial real estate.
Deep investment in cutting-edge technology to power your work.
Comprehensive and competitive benefits plan
A supportive, caring, and diverse work environment designed for your growth and well-being.
A platform to make a meaningful impact on the community and the environment through our sustainability initiatives.
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
This Industrial PM position is based on-site. Local market requirements may vary
WHAT YOU'LL BE DOING
Tenant Move-Ins: This includes preparing commencement letters and handling lease administration for new tenants, ensuring a seamless transition into the property.
Acting as a Liaison: You will serve as a point of contact between tenants and construction management, participating in punch list walk-throughs and follow-up processes. Additionally, you will coordinate finish selections.
Tenant Service: Responding promptly to tenant needs and requests for service and assistance, ensuring their satisfaction and maintaining positive relationships.
Long-Term Occupancy: Your aim will be to maintain high occupancy rates by delivering superior customer service to tenants. This includes managing operating expenses, capital expenditures, and ensuring the overall appearance of the properties.
Service Contract Management: Evaluating service contract requirements on an annual basis and overseeing property maintenance contracts to ensure effective service delivery.
Repairs, Maintenance, and Inspections: Coordinating necessary repairs, maintenance activities, and site inspections to preserve the functionality and condition of the properties.
Accounts Payable and Receivables: Handling the processing and approval of accounts payable transactions, as well as collections of accounts receivables for the properties.
Budgeting and Reporting: Participating in the annual budget preparation for the properties and generating monthly variance reports, ensuring accurate data updates related to lease changes. You will also develop a comprehensive capital improvement schedule for each property.
Operating Expense Reconciliations: Coordinating the reconciliation of operating expenses with the accounting department and understanding various lease provisions related to expenses.
Personnel Supervision: Overseeing the work of maintenance and administrative personnel to ensure their efficiency and the delivery of superior tenant service.
Additional Duties: Performing any other assigned duties to support the property management operations.
In this role, you will play a critical part in managing the properties, addressing tenant needs, and maintaining positive relationships with clients and tenants alike.
WHAT YOU BRING TO THE TABLE
Education and/or Experience:
Bachelor's degree (B.A.) from a four-year college or university, or equivalent combination of education and experience.
Related experience and/or training in property management.
Must have a current Real Estate sales license or obtain it within six months of employment.
5 years of experience in property management.
Computer Skills:
Proficiency in Microsoft Office (Word, Excel, Outlook).
Familiarity with Yardi Property Management System and other systems required by the client.
Competencies: The individual should demonstrate the following competencies:
Analytical: Ability to synthesize complex information, collect and research data.
Problem Solving: Skill in identifying and resolving problems in a timely manner, gathering and analyzing information, developing alternative solutions, and working well in group problem-solving situations.
Project Management: Capability to coordinate projects, communicate changes and progress, complete projects on time and within budget, and manage project team activities.
Tenant Service: Proficiency in managing difficult or emotional tenant situations, responding promptly to tenant needs, soliciting tenant feedback to improve service, responding to requests for service and assistance, and meeting commitments.
Managing People: Inclusion of staff in planning, decision-making, and process improvement, taking responsibility for subordinates' activities, providing regular performance feedback, developing subordinates' skills and encouraging growth, soliciting and applying tenant feedback, fostering quality focus in others, improving processes, products, and services, and continually working to improve supervisory skills.
Quality Management: Demonstration of ways to improve and promote quality, accuracy, and thoroughness.
Business Acumen: Understanding of the business implications of decisions, orientation to profitability, knowledge of the market and competition, and alignment of work with strategic goals.
Cost Consciousness: Ability to work within approved budgets, develop and implement cost-saving measures, and contribute to profits and revenue.
Judgment: Willingness to make decisions, exhibit sound and accurate judgment, support and explain reasoning for decisions, include appropriate people in the decision-making process, and make timely decisions.
Motivation: Setting and achieving challenging goals, persistence, overcoming obstacles, measuring oneself against a standard of excellence.
Quantity: Meeting productivity standards, completing work in a timely manner, striving to increase productivity, and working quickly.
Adaptability: Capacity to adapt to changes in the work environment, manage competing demands, change approaches or methods to fit situations, and deal with frequent changes, delays, or unexpected events.
Initiative: Readiness to volunteer, undertake self-development activities, seek increased responsibilities, take independent and calculated risks, look for and seize opportunities, and ask for and offer help when needed.
Certificates, Licenses, Registrations:
Must have a current Real Estate sales license or obtain it within six months of employment.
WHAT'S IN IT FOR YOU
Join an industry leader and shape the future of commercial real estate.
Deep investment in cutting-edge technology to power your work.
Comprehensive and competitive benefits plan
A supportive, caring, and diverse work environment designed for your growth and well-being.
A platform to make a meaningful impact on the community and the environment through our sustainability initiatives.
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
