What are the responsibilities and job description for the Part-time Customer Service Representative position at JLR America Accessories LLC?
Job Summary
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our clients, providing exceptional support and ensuring a positive experience. The ideal candidate will possess strong communication skills and a passion for helping others.
Responsibilities
- Provide outstanding customer support through various channels including phone, and email.
- Handle incoming and outbound calls in a professional manner.
- Assist customers with inquiries regarding products and services, ensuring their needs are met.
- Process orders and manage data entry accurately into the system.
- Maintain accurate records of customer interactions and transactions.
- Communicate effectively with clients to ensure clarity and understanding of services provided.
Requirements
- Previous experience in customer support or call center environment is preferred but not required.
- Proficient in data entry with attention to detail to ensure accuracy.
- Excellent command of English, both written and verbal communication skills.
- Experience in client services with a focus on building lasting relationships.
- A positive attitude, patience, and the ability to remain calm under pressure.
Join us in delivering exceptional service that makes a difference!
Job Type: Part-time
Pay: $17.00 - $20.00 per hour
Expected hours: 20 per week
Benefits:
- On-the-job training
Shift:
- Day shift
Ability to Commute:
- Odessa, FL 33556 (Required)
Ability to Relocate:
- Odessa, FL 33556: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $20