Customer Acceptance Line (CAL) - Quality Lead, Baltimore

POSITION: Customer Acceptance Line (CAL) - Quality Lead, Baltimore

RECRUITMENT SALARY RANGE: $92,000 - $115,000

LOCATION: Port Baltimore, MD

At JLR, we are passionate about our people. They are at the heart of our business. We are committed to fostering a diverse, inclusive culture that is representative of our global customers and the society in which we live; a culture in which every one of our employees can bring their authentic self to work and reach their full potential.

Reporting to the Customer Acceptance Line and Technical Center Manager, you will be responsible for ensuring that all vehicles meet our high standards of quality and safety. Your primary goals will be to maintain all port vehicle inspection and repair activity quality, ensure the operation delivers high quality products to retailers and end customers, and drive for continuous product quality improvement.

WHAT TO EXPECT:

In this role, no two tasks are the same. With lots of projects and relationships to build with people across the business and beyond, it’s a challenge that will help your career grow within an iconic organization. Here’s what to expect:

• Provide support and training to port processor supplier to ensure vehicle inspections are performed according to JLR standards.
• Conduct inspections of vehicles to identify defects, damage, and non-conformance to standards. This includes performing tests and assessments on vehicle systems, components, and overall performance.
• Maintain high quality standards and provide a course of action to rectify.
• Document and summarize quality issues for reporting to management and port processor supplier.
• Ensure stakeholders are kept up to date on all performance metrics associated with Customer Acceptance Line performance for issue containment actions.
• Provide regular updates to management team and develop strategies to achieve operational efficiency.
• Perform other duties as required

WHAT YOU WILL NEED:

Along with your ambition to achieve the exceptional, there are several skills that you’ll need to have to help you succeed here, including:

• Bachelor’s Degree or equivalent work experience;
• Minimum 5 years experience
• Experience in vehicle quality inspection or a similar role.
• Strong attention to detail and observational skills.
• Knowledge of automotive systems and components.
• Experience with automotive OEM / Industry
• Fluent in Microsoft Office
• Excellent Communication and organizational skills

So Why Us?

• As a people-first company, working at JLR means opportunity, teamwork, and growth. That’s why working here is so much more than a job.
• Be part of an international, inclusive, and open-minded company
• Global Bonus Program based on company performance
• You are never just a number. We take pride in taking care of our employees doing everything we can to make sure that our teammates thrive both in and out of the office.
• Our employees receive a generous time off policy
• We offer a discounted Luxury Vehicle Car Program
• Employees also receive generous health care and retirement plans
• Maternity/Paternity Leave
• And more!

Base pay offered may vary depending on multiple individualized components, including location, skills, experience, and market factors. The total compensation package for this position may also include other elements, including a target bonus in addition to a full range of medical/health, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick/personal, and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at-will position”.

Thank you for your interest in working for us, we love it here and think you will too!

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

JLR North America, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, compensation, and training.

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