What are the responsibilities and job description for the Customer Service Representative position at JM TEST SYSTEMS LLC?
Are you detail-oriented, analytical, and passionate aboutdelivering top-notch customer service? We're looking for a Customer Service Representative to join our team! In this role, you'll manage quoting opportunities for new andexisting customers, ensuring accuracy and efficiency in the quoting process. Ifyou enjoy working with numbers, problem-solving, and collaborating with salesteams, this could be the perfect opportunity for you!
Key Responsibilities :
- Process and track customer quotes, ensuringaccuracy and efficiency.
- Work closely with customers and sales representatives to determine quotation requirements.
- Gather and verify all necessary information for quote preparation.
- Follow up on outstanding quotations to secure orders and improve processes.
- Maintain and update customer account details, including billing and shipping information.
- Provide excellent customer service by handling inquiries, concerns, and feedback professionally.
- Generate weekly reports using the Quote Log to support management decisions.
- Collaborate with technical specialists and management to assess service capabilities.
- Continuously seek improvements in the quoting process.
Skills & Qualifications :
Why Join Us?
Stability & Growth Opportunities - We offerlong-term career potential!
Comprehensive Benefits Package , including :
If you're ready to take the next step in your career with acompany that values your skills and contributions, we'd love to hear from you! Applytoday!
Please visit our careers page to see more job opportunities.
