What are the responsibilities and job description for the New Home Warranty Representative position at JMC Homes?
At JMC Homes, we're more than just a home builder. We're architects of happiness, transforming blueprints into spaces where memories are made and dreams take flight. We believe every family deserves a haven that reflects their unique story, a place where they can thrive and grow.
Are you passionate about building relationships and ensuring customer satisfaction? Do you thrive in a fast-paced environment and have a knack for problem-solving? If so, then we have the perfect opportunity for you!
JMC Homes is a leading homebuilder known for our commitment to quality and customer care. We're looking for a New Home Warranty Field Representative to join our team and be the face of our warranty program for our valued homeowners.
In this role, you will:
- Conduct on-site inspections of new homes to identify and document warranty issues
- Communicate effectively with homeowners to understand their concerns and answer their questions
- Schedule and oversee repairs with qualified contractors, ensuring timely and high-quality workmanship
- Process warranty claims and maintain accurate records
- Build positive relationships with homeowners and become a trusted advisor
We are looking for someone who is:
- Must have prior new home warranty experience
- A highly motivated and results-oriented individual with excellent communication and interpersonal skills
- A detail-oriented problem solver with a strong ability to prioritize and manage multiple tasks
- Proficient in Microsoft Office Suite and CRM software
- A valid driver's license
We offer:
- Competitive salary and benefits package, including health insurance, company vehicle, a generous 401(k) and match, and paid time off
If you're ready to join a team that's passionate about building quality homes and providing exceptional customer service, we encourage you to apply!
Please submit your resume and cover letter. We look forward to hearing from you!
JMC Homes is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Job Type: Full-time
Pay: From $70,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $1,000 - $70,000