Manager - Physician Practices III - PN Primary Care Clinic-Pleasant Hill - Full Time - 8 Hour - Days

Job Description: The Manager - Physician Practices III, John Muir Health Physicians Practices (JMHPP) is a member of the operations and management team and works in collaboration with medical directors, physicians, practice staff, and the senior leadership team to ensure best practice operations within the ambulatory site(s) they manage. The Manager - Physician Practices III is responsible for managing high performing metric-driven practice with ten or more providers two or more practice locations . The Manager - Physician Practices III measures the success of practice performance by comparing financial, operational, and clinical performance metrics against benchmarks identified by the JMHPP leadership team. The Manager - Physician Practices III is also responsible for implementing course correction activities to improve practice performance when necessary. The Manager - Physician Practices III enforces standardized operations within the assigned practice site(s) and ensures adherence to policies and procedures set forth by senior leadership. Also, the Manager - Physician Practices III is responsible for ensuring all financial and business operations are executed to ensure practice efficiency. Additionally, the Manager - Physician Practices III collaborates with Managing Partner dyad and foundation-based physicians to optimize practice operations, clinical quality measures, patient flow, access, revenue cycle (as applicable), and overall financial health and the ambulatory site(s). The Manager - Physician Practices III is responsible for measuring and providing reporting on performance results in patient, provider, and staff experience through upholding and promoting internal and external service standards. The Manager - Physician Practices III reports to the Director of Operations of their assigned clinic. The Manager - Physician Practices III works closely with their site’s managing partner(s) to facilitate a strong relationship with the physicians and to encourage open communication on operational, financial or procedure-based improvements. The Manager - Physician Practices III serves as the single point of contact for all practice site course correction implementations, operational partnerships, and metric-driven practice reporting. The scope of this position includes visiting all practice sites under their span of control, if applicable, and forming strong relationships with physicians based in the assigned practice sites to ensure best practice adherence to policies and procedures and patient access. Education: Associate Degree (Or 4 years experience) - Required Bachelor’s Degree - Preferred Experience: 3 years Practice Management - Progressive Leadership in an Ambulatory/Physician Practice - Required Team Building - Required Change Management - Required Working with Physicians, Building Strong and Trusting Relationships with Physician Leaders - Required Additional Experience Requirements: Strong practice management experience in a multi-physician (four or more) ambulatory clinic - Preferred A continuous learner who can demonstrate competencies as outlined in the medical practice Body of Knowledge through professional achievement in attaining Certification/Fellowship in the American College of Medical Practice Executives (Medical Group Management Association), and/or in American College of Healthcare Executives - Preferred Certifications/Licensures: Lean Six Sigma Certification - Preferred Skills: Ability to make timely and informed decisions as well as the ability to delegate A high level of comfort, knowledge and experience regarding finance, cost control, access, productivity enhancement, government regulations and reimbursement methodologies An understanding and appreciation for clinic operations, including continuous quality improvement expertise and interest in operational improvements Comfort and familiarity with computer systems, programs, and applications with an ability to instill this in others Ability to develop a strong, successful, and responsive management team that is quality oriented, metric driven, and focused on customer service Delivers written and verbal communication in a clear, concise, compelling manner to effectively engage others and achieve desired results Excellent physician relation skills and ability to engage physicians by providing valuable insights and logical explanations when faced with difficult questions Ability to think creatively and develop innovative solutions to challenging problems Work Shift: Exempt Salaried (United States of America) Pay Range: $113,614.00 - $170,421.00 Salary Offer amounts are based on demonstrated/relevant experience and/or licensure. Pay will be adjusted to the local market if hired outside of the Bay Area. Note: Positions at JMH which are exempt (not eligible for overtime) under the level of Manager are listed as hourly for compensation purposes on this posting. The work shift will contain the word ‘exempt’ on it. Scheduled Weekly Hours: 40 John Muir Health is a nationally recognized, not-for-profit health care organization east of San Francisco serving patients in Contra Costa, Alameda and southern Solano Counties. It includes a network of more than 1,000 primary care and specialty physicians and 6,300 employees, The health system’s facilities include John Muir Health, Walnut Creek Medical Center (554-bed acute care facility), which serves as Contra Costa County's only designated trauma center, and John Muir Health, Concord Medical Center (247-bed acute care facility). Together, they are recognized as top centers for neurosciences, orthopedic, cancer, cardiovascular, trauma, emergency, pediatric, and high-risk obstetrics care. Other areas of specialty include general surgery, robotic surgery, weight-loss surgery, rehabilitation and critical care. In February 2024, John Muir Health opened the Behring Pavilion, which is home to the UCSF-John Muir Health Jean and Ken Hofmann Cancer Center in Walnut Creek. This state-of-the-art facility brings cancer prevention, diagnosis, treatment, and care coordination into one location. Patients benefit from the expertise of top cancer specialists from John Muir Health and UCSF Health and have access to the latest treatment advances close to home. John Muir Health also offers complete inpatient and outpatient behavioral health programs and services at our 73-bed fully accredited psychiatric hospital and outpatient center located in Concord. In addition, John Muir Health provides a number of primary care and outpatient services at 89 practice sites throughout the community and urgent care centers in Berkeley, Brentwood, Concord, San Ramon and Walnut Creek. John Muir Health offers a collaborative, patient-centered health care environment with an emphasis on listening, explaining, and working together as a team, to help patients achieve their optimal health. We recognize those who exemplify excellence and reward them for contributing to our collective success. From individual to department to spontaneous recognition, Employee of the Month, Employee Suggestion Program rewards, Employee Success Sharing Program, and many more, we find unique ways to thank our employees for the outstanding efforts they make every day. Competitive salary and benefit package available. At John Muir Health, we strive to be a leading health system through the cultivation of a culture of belonging where every patient, employee, provider, and community member feels safe and valued for embracing all aspects of their differences. As an Equal Opportunity employer, we encourage and consider all applicants for employment without regard to race, religion, national origin, gender, sexual orientation, gender identity, gender expression, age, veteran status, disability, or any other characteristic protected by law. For more information, please visit the EEO website here. All hospitals are accredited by The Joint Commission, a national surveyor of quality patient care. John Muir Health is an equal opportunity employer.

Salary : $113,614 - $170,421